Teams | Collaboration | Customer Service | Project Management

April 2020

How to choose a project management software

Whether we use project management software or not, we all work on teams. But an alarming number of us think our teams aren’t working well together. Nearly four in 10 employees say that people in their company do not collaborate enough. Some struggle with communication, while others simply don’t have the right processes in place. For others, it’s a cultural issue. While collaboration challenges vary by company, the solution is the same: smart project management software.

Action website feedback with the Teamwork + Userback integration

Make it easier for your team and clients to report visual feedback from any web page or app and automatically add it as a task in Teamwork with the new Teamwork and Userback integration. When it comes to collecting feedback on web pages and apps, endless screenshots and important information being buried in long email threads is a struggle that agencies, developers and designers are all too familiar with.

Version 2 of MAKE Interactive's versatile knowledge base now available

MAKE Pages is a user-based content system for your on-premise (self-hosted) Bitrix24. Using the simple categories and page creation, you can create content that is easily navigated, fully indexed in the global search, and categorized. Version 2 of MAKE Pages is now available, with automatic integration of Workgroups and several other key improvements. This product can serve various roles in your corporate intranet.

Itero: Scoro's Long-Time Implementation Partner in Latvia

Itero – a digital intelligence agency based in Riga, Latvia – is named after the latin word for organizing and standardizing processes. In that spirit, they offer business software implementation, graphic design, web development, and online marketing services that help their customers increase traffic, improve sales, and boost customer engagement.

How can product managers thrive when working remotely? | Craft.io Webinar | 22.04.2020

With COVID-19 challenging how companies work, product managers can feel like fish out of water without access to the physical spaces shared with their coworkers. In this webinar, Arif Gursel (ex-director of Product & Ecosystem Partnerships of Salesforce and now CEO of ViBEHEAVY) and Elad Simon (CEO of Craft.io), will discuss how PMs can overcome the hurdles that come with remote working and even thrive at #wfh

5 key things to make your remote product team successful

Now that we’ve all dived into the deep end of remote working (thanks, #covid-19), it’s time product managers take stock of which tools and practices will help their teams maintain both focus and motivation. Previously PMs enjoyed the co-location perks of in-person stand-up meetings, watercooler chats, and live dynamic brainstorming. But without those opportunities for nuanced face-to-face communication, how can you lead your product effectively?

Work with documents in Google Docs

We've got great news for you. Working with documents online in Google Docs is available in Bitrix24. That's right. There is no need to constantly update file versions to keep them updated for other colleagues to use, and all the users work with each document simultaneously. That is definitely a very useful option to help you successfully organize the remote work process in your company.

How Businesses Are Reacting to the Coronavirus Outbreak: Bitrix24 COVID-19 Survey Results

With over 6 million organization signing up with Bitrix24 since the launch in 2012, we have a unique insight into how businesses and non-profit sector are adapting to the COVID-19 pandemic. Last week we've run a short survey in order to understand what effect coronavirus had so far, which industries adapted best and what future steps companies are planning.

From classrooms to meeting rooms: a project management tool for every business

Gone are the days when manufacturing industries, construction and software companies were the only major consumers of project management tools. Every industry has slowly evolved to understand the importance of using a project management methodology to handle all their tasks systemically. ITS, a dental college in Northern India has started managing all their academic activities using Zoho Projects, our project management tool.

Manage your workflow with Lists, Boards, Calendar, and Timeline View

Read this article in French, German, Portuguese, Spanish, or Japanese. While there are great ways to use Asana, there isn’t necessarily one “right” way. That’s because every team’s workflow is a little different. From teams that are saving the world’s whales and dolphins to organizations that are promoting health, wellness, and AIDS advocacy in the community, Asana is built to be flexible enough to work for your needs.

Change the first account administrator

Dear Bitrix24 users, In Bitrix24, a user who has registered a Bitrix24 account, is granted administrative access to the account by default and is considered the first account administrator and account owner. Bitrix24 account administrator has extended rights within the account: to manage other account users, to access account settings and hidden information, and gets system email notifications (subscription prolongation, webinars, promotional emails, etc.).

Crisis management during COVID-19: How being agile can help save your business

Major crises like our current situation is a real-life test of agility for many of us. As we look around at governments grappling with mitigation and businesses of every size pivoting their strategies, we see all of them dovetail back to this mantra: “Responding to change over following a plan.” While everything may feel hopeless at times, there are also inspiring examples of people and organizations who have shown resourcefulness and resiliency in their responses.

Time to upgrade: why product managers working remotely need more than Jira, especially now

Amid the COVID-19 pandemic, businesses worldwide are switching their mindset and employees to working remotely. This change has introduced us to a myriad of challenges: whether it’s juggling the reality of working with your kids in the house (read: zoo), ensuring you maintain a healthy work-life balance, or finding the right tools to help you get your work done.

Working Remotely During Quarantine: How Not to Lose Your Sanity and Restore Faith in Humanity

A major factor contributing to this neverending buildup of anxiety is the fact that many workers all around the world have been sent to work from home by their companies. In some territories where the virus has hit particularly hard, people were simply told to stay home in an act that’s quite aptly named “self-isolation.” So now, here you are - working from home, self-isolated and probably clueless about what’s going to happen next.

Build custom reports with the Easy Insight and Teamwork Desk integration

The new Easy Insight and Teamwork Desk integration lets you drill right down into your support data to give you detailed insights into both customer queries and team performance. The connection between the two apps pulls all of your Teamwork Desk data into Easy Insight so you can build your own custom reports and dashboards — or use some pre-built templates — to quickly pull the information that’s most important to your business.