With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

Virtual Assistant Services are revolutionizing how businesses operate and leading to increased productivity, efficiency, and cost-saving measures. Whether running a small business or working as part of a large corporation, virtual assistants can take your productivity to new heights. But what exactly are virtual assistants, and why should you care? In this article, we dive into the virtual assistants world and show how they can benefit you and your organization.

Enhance your healthcare operations with Insightful software monitoring PC activity! Learn about dynamic ways to manage patient throughput, optimize treatment times, and effectively utilize staff. See how Insightful’s real-time analytics can transform your care delivery and minimize staff burnout.

For all ServiceNow users looking to enhance their IT Asset Management (ITAM) capabilities, we have exciting news! Now you can integrate InvGate Insight with ServiceNow and get quick access to information on your assets throughout their lifecycle directly from your service desk. Plus, there’s no need to undergo long and complicated implementation processes. In just a few steps, and avoiding unnecessary high costs, you will have it set up and functioning.

Payroll report templates make things easier by doing the math for you, saving time and preventing mistakes. Employees benefit because they get accurate pay based on their hours worked. Here are some of the basic free payroll report templates you can use for your small business,

Geofencing technology has gained popularity in recent times, offering businesses ways to engage with their target audience. By creating boundaries around locations, geofencing enables personalized and location-based marketing strategies.

‘Scheduling is all about assigning the work to your team members.’ Now, it may sound like ‘walking in the park,‘ but Employee Scheduling is a lot more than that. From employee competency to availability, expenses, and project deadlines, there is more than one factor to consider regarding employee scheduling. Scheduling daily with a pen on paper or just in your mind can create confusion and make your workflow crumple.

In the ever-evolving landscape of customer service software, TeamSupport stands out with its dedicated focus on enriching customer support. It differs from other platforms by emphasizing a holistic approach to each customer interaction. Zendesk, another significant name in this space, also provides robust solutions for customer service.

April has delivered, bringing us over 190 incredible new templates. Below, we’ll shine a spotlight on the brilliant creators who’ve made this month one to remember. Let’s show them some love and support for their outstanding contributions to Miroverse in April! 💛

Teams in the fast-paced corporate sector will inevitably have disagreements. The productivity and morale of a team can be greatly impacted by how these disputes are handled, regardless of whether they result from personality conflicts, disagreements, or misunderstandings. Hence, in addition to being essential, effective team conflict resolution may be a competitive advantage that fosters creativity and a positive work atmosphere.