Regardless of how many skilled teams you have, you must have the best enterprise chat software for fostering effective business communication and offering productivity enhancement.

Transactional emails are automated emails triggered by a user (or group of users) taking action on your web or mobile application. Some examples include password reset emails, confirmation emails for purchases or reservations, welcome and onboarding emails, and shipping notifications.

A refrain that I hear often these days is that the pandemic forever changed the way we work. And yet, just three years later, it’s not uncommon to see companies requiring their workforces to be in-person full time, in large part because it’s easier for business leaders to revert to the circumstances with which they’re most comfortable and familiar.

We’re excited to announce the release of Zulip Server 7.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

The intranet industry has evolved and re-created itself in many ways over the years, yet many of the same challenges from 25 years ago persist today. It’s time to let go of these struggles and embrace the advanced AI-powered capabilities available in our digital age!

With over 2 billion users, WhatsApp appears to be an easy way to get in touch with anyone, including your co-workers. However, using WhatsApp for employee communication can come with a host of security threats to your organization and the lack of appropriate features for collaboration amongst teams and performance tracking. For example, accessing an employee’s phone and stealing sensitive organization data is fairly easy, as WhatsApp does not have essential security features.

One of the great things about channel-based collaboration is the ability to reach multiple team members all at once. Group notifications are an essential tool in your Mattermost communication toolkit, and are a great way to amplify your messages and ensure that they reach the right audience. Learn how to use group notifications more effectively in this installment of the Mattermost Pro Tips series!

When you’re building a web application, there’s an immediate decision to make about how to handle Users and Authentication. There are lots of services (Auth0, Clerk) and libraries (Passport.js) to choose from, and the right choice will depend on the requirements of the application that you’re building.

Have you ever worked in a team where interpersonal communication was lacking, and it felt like everyone was working against each other? It can be frustrating and lead to a decrease in productivity. On the other hand, have you ever worked in a team where communication was effortless and everyone worked towards a common goal? It's a major game-changer!

Student-to-teacher interaction is an essential aspect of virtual classroom engagement. The goal of engagement and interaction in virtual learning is similar to traditional education. Its purpose is to build links, cohesiveness, and share information. You improve the learning environment by creating a social presence in your remote classroom. Both teachers and students can adopt tools of communication for online learning. The tools help them overcome many remote teaching and learning challenges.

First, before we dive into all things new at Miro, a quick reminder — our next What’s New webinar is right around the corner and there’s still time to claim your spot. What’s in it for you? An in-depth view of how to use our new features to supercharge your workflow, plus some other key announcements. We can’t wait to see you there! Now, onto the (other) good stuff.

If you’re considering purchasing an intranet solution for your organization this quarter, the G2 employee intranet software report can help you make the right decision. It’s the gold standard for provider rankings!

Bringing a new product to market is a complex task. There are countless steps involved in the product life cycle, from initial brainstorming and ideation through various prototype iterations, financial forecasts, and the development of marketing messaging. Product development also requires input and collaboration from countless cross-disciplinary teams. And to keep all of these teams aligned toward the same goal, companies use the processes and tools of product management.

Effective communication is crucial to any successful workplace. It sets the foundation for collaboration, productivity, and positive workplace relationships among colleagues. In the dynamic landscape of professional interactions, understanding the two primary modes of workplace communication, formal and informal, is essential.

The quantum era will not support traditional encryption anymore. We need a more secure type of encryption to combat the threat of quantum computers. We are fortunate to have brilliant minds working on the solution worldwide. And quantum cryptography is the answer.

As of today, WhatsApp has over 2.24 billion active users globally. Launched in 2018, WhatsApp Business has also rapidly grown into a widely adopted business solution. As healthcare professionals seek to enhance efficiency and streamline communication within medical settings, WhatsApp's widespread popularity might seem like an appealing solution. However, addressing the potential risks and limitations of using WhatsApp for healthcare communication is crucial for healthcare services.

Document automation is a competitive market with plenty of options on offer. So, you may be wondering what differentiates M-Files Ment from the crowd?

What’s the worst parts of your organization’s “manual document drafting” nightmares? Perhaps it’s those NDAs that you wish were automated or those Data Processing Agreements that you need to do before new regulatory deadlines take effect. The good news? There is a better way—an automated way. But, what are some of the considerations you’ll need to think about when looking at document automation for the first time?

As global disruptions continue to make headlines, it’s never a bad idea to learn how to maximize effectiveness across all your business processes, including document automation. What follows are a few tips on how to prepare for and make the most of document automation, and by extension the efficiencies that can be absorbed from it.

M-Files Ment is a dynamic no-code document automation platform that allows users to automate documents in minutes – without requiring technical resource. One of its unique qualities is that it allows users—for example, lawyers—to produce templates easily through its 100% no-code visual interface with minimal training. You can pick it up easily and run with it, allowing users to scale their team’s automated documents quickly and at reduced cost.

A pilot is a project that allows an organization to assess whether a piece of software matches that business’ requirements by adopting the technology for one particular use case and measuring its success. It tends to be a precursor for a wider roll out of the technology and aims to evaluate a use case before investing time and resources into a more extensive change project.

At M-Files Ment, we’re committed to ensuring our customers fully utilize our product and get the most out of it. We have a Customer Success team dedicated to just that which a strong mission to provide our customers with the help they need.

When it comes to no-code document automation, the question invariably arises: How much access should be given to clients when it comes to template questionnaires, especially as it applies to legal clients? This could include external clients for law firms, those who are paying the law firm for legal services, or internal clients for in-house, those who are requesting services from the legal department. You may be wondering why they need access to the template questionnaire at all!

During the past couple of years, document automation and legal tech has become the talk of the town. M-Files Ment has taken a step up from the old ways of doing document automation. We like to use the term fully visual, no-code document automation for our solution. What does this mean in practice?

Those who are tasked with drafting contracts recognize the frustration of wasting time to get all the needed information before drafting a contract. Both law firms and in-house counsel have clients who need contracts—customers of the law firm or those in businesses relying on the company’s legal department for their contracting needs.

In September 2022, current M-Files Vice President of Ment Kaisa Kromhof discussed how document automation impacts legal design with Hannele Korhonen, founder of Lawyers Design School. The discussion was recorded before Ment joined M-Files and offers some keen insights into the history of Ment prior to the acquisition as well as some deeper insights into the legal tech world. For a transcript of the talk feel free to access it here.

Note: The following blog post originally appeared on the M-Files Ment website in late 2022—before the deadline of changes to Standard Contractual Clauses (SCCs) went into effect. However, we’re featuring this post to help those who may still have questions or concerns about SCCs changes. Changes to data protection regulations is an ever-evolving continuum across all continents.

Today’s job market is fiercely competitive, and keeping the best employees on your team is definitely a top-of-mind concern. After all, a business incurs significant expense, decreased productivity, and damage to customer service when there’s a high employee turnover rate. So, we have some proven strategies to share that will help increase retention rates and prevent this drain on resources!

More and more businesses are turning to hybrid and multi-cloud infrastructures, powered by software-defined architectures instead of hardware. Companies now use software solutions that enable them to maximize efficiency, productivity, and performance — requiring major digital assets for successful operation. IT teams need to make sure these applications run seamlessly which means monitoring the deployment as well as updating it regularly for peak performance.

Just recently, we have relaunched Wire for Android on a completely new code base. This brings a lot of improvements, especially better performance in the app, seamless notifications, and much better reliability. But even more important: The release will allow us to deploy features much faster in the future and brings better modularity to the development process. This approach comes with some compromises, though. We had to disable a few features that are loved by many of our users.

How on Earth, or anywhere else, do aliens communicate with each other? Most of us struggle to master a second language, so how do people from different worlds communicate? Suspending our disbelief momentarily, there’s a lot to be learned from how these creatures overcome communication barriers.

Do you know that most users and companies consider Wrike alternatives the best project management tools? So, if you're looking for the list, these are some of the best and most popular applications.

The recent pandemic has changed the way we work and has forced millions of people to work from home. This shift has brought an unprecedented need for businesses to collaborate virtually. Miro, an online workspace for innovation, was on the front line of this change and quickly grew from 5 million users in May 2020 to 10 million in November 2020. Thanks to AWS, Miro has been able to handle this hyper-growth and serve over 50 million users today.

Remote education and online learning are becoming increasingly important parts of how individuals and teams alike obtain knowledge and skills in today's business world. However, it can be difficult to collaborate on educational projects when remote teams are involved effectively. To help make the process of collaborating on remote education and e-learning projects easier and more efficient, there are several collaboration tools available that can make a big difference.

We had a great start to the year and an incredible last quarter with the launch of Rocket.Chat SIX, our proudest version yet. Head to our webpage to know more about what’s new in Rocket.Chat SIX, and try it out if you haven’t already. There is no slowing down this quarter — Rocket.Chat 6.2 is live!

Marketers have a significant and very challenging jobs. When you work in this field, your job is to reach the right audience. You need to impress them and possibly convince them to convert. Marketers today use a variety of tools to make this happen. Just as they use tools to boost their marketing efforts, you can use tools to improve your skills and the teacher's comments for students’ writing. What is a Collaboration Tool.

Three-quarters of creative collaboration happens remotely, but waiting for feedback is the #1 problem slowing teams down. How do you make sure your marketing team stays on top of everything — and that nothing falls through the cracks? Enter collaboration tools, the marketer’s best friend. The right collaboration tools streamline your workflows, simplify communication, and manage deadlines, all while increasing transparency and accountability.

Think of something new you’ve done lately at work. Something that felt easier. Was it an A.I. suggestion, helpfully predictive text, or an app integration that just worked? Maybe a blocker vanished just as an automated workflow emerged. That’s the future of work in action.

Ever since the father of modern communications, Alexander Graham Bell, gave humanity its first telephone, the world has changed. We now carry the world in our pockets on our smartphones and can communicate with anyone, anywhere around the globe. Today, we have so many tools that some are devoted solely to internal communication. And we're sharing 17 that you'll want to pay attention to below!

Employee engagement is critical in our ‘quiet quitting’ world, but companies struggle to understand and connect meaningfully with an increasingly distributed workforce. This is where our real-time Employee Listening comes in. By combining passive and active listening with AI, Simpplr can help deliver and improve the workplace and employee experience.

Send limits are a new addition to the Courier app that allow you to manage notification rate limits. This means you can set a maximum limit on the number of notifications you can send over a certain time period. The advantages of using send limits are twofold: you can save money by imposing spending caps on notifications, and you can improve the customer experience of your app by avoiding bombarding users with too many notifications at once.

Using embedded chat on the websites enables visitors to communicate quickly with the organization's customer support teams. Given the competitiveness of today’s business landscape, offering a good UI/UX experience to tech-savvy customers and resolving their queries quickly helps businesses gain a competitive edge. In this blog, we explore how organizations use embedded chat to deliver an immersive experience to customers.

How does one go from bootcamp to business to being yourself? We recently covered all three with Pratiksha Patel, Chief People Officer at Branch, a home and auto insurance company. Pratisksha shared their intentional employee experience process and how they build and inspire top talent.

Are you using Atlassian’s Confluence to keep your projects organized and progressing? If so, you're not alone. The widely-recognized tool offers plenty of features, but it’s not the only solution in town. If you need something snappier than Confluence can provide, a number of feature-rich work management software may serve your agency better.

Creativity and speed are crucial ingredients for innovation; teams must balance high quality work with velocity. However, even with the best intentions and planning, people sometimes experience mental blocks and struggle to execute — resulting in frustration and stalled innovation.

Collaboration skills refer to working effectively with others towards a common goal. In today's fast-paced and interconnected world, collaboration skills have become increasingly important for success in any profession. Collaboration skills enable individuals to communicate effectively, build strong relationships, and work together to achieve shared goals.

In these unprecedented times, businesses face more challenges than ever before, from supply chain disruptions to changing consumer behaviors. Amidst all this uncertainty, one key element of corporate success remains constant: a strong board of directors. One of the most important functions of the board is to guide the strategic direction of an organization and ensure it’s operating in the best interest of its stakeholders.

Even though the globe has been termed the "digital world," many businesses cannot distinguish between on-premise and SaaS. The security factors may be complex, but understanding the differences can make matching them to your company's needs more accessible. To take advantage of security advantages, businesses quickly switch from SaaS solutions to on-premise software or vice versa.

Employee advocacy happens when employees talk or post positively about their company or its products and services—and their praise is just naturally promotional. A purposeful employee advocacy strategy helps facilitate the creation and distribution of this praise, combining it with targeted, quality content that amplifies company awareness and market perception.

The pile-up of meetings at a company can slow progress. Here’s how to clear the lane so your teams can drive more meaningful results.

In our post-pandemic reshuffle, employees with jobs that are not performed in an office are often singled out in discussions about the future of work. This makes sense, as most of the world's workforce performs crucial tasks outside of an office, and it’s time we collectively adapt to these challenges!

“ With great power comes great responsibility.” This is a famous line you probably associate with leadership and governance, or simply, boards. Boards hold both great power and responsibility over the company they’re serving. Tasked with oversight, they are responsible for checking the progress of strategies and operations. However, the boards themselves, whether for-profit or nonprofit, may also need an entity to oversee them. This is where the governance committee comes in.

Whether you’re scheduling a one-on-one or a company-wide meeting, or somewhere in between, you’ll want to make sure the meeting was productive for all attendees. With the “Meeting Agenda” template from Mattermost Boards, you and your team can come to every meeting prepared and leave the meeting with clarity. In this guide, we’ll show you how to customize a pre-built Mattermost Boards template to create your own meeting agenda board.

Employee experience has taken great strides in recent times. The advent of the modern intranet has offered advantages and benefits that answer several needs plaguing corporate communications. Yes, it’s that incredible. And we’re sharing 11 revolutionary benefits below, in fact!

Looking for a secure team chat solution? Find the perfect platform to protect sensitive information and foster secure communication within your team.

Once again we see bureaucrats with a poor understanding of how modern technology works deny ordinary people their right to privacy, as enshrined in the Universal Declaration of Human Rights (Article 12). This time it’s India, where Element is one of 14 messaging apps blocked by the Central Indian Government which - we believe from media reports - relates to Section 69A of the Information Technology Act, 2000.

Instant Messaging vs. Email has been at war for many years as communication tools. Since you utilize instant messaging (IM) over emails more often, later is no longer relevant. However, a specific subset of users sees instant messaging as a very bothersome tool. Kindly refer to the below explicit definitions to understand the difference between Email and IM.

Excellent internal communication procedures are frequently associated with increased production, earnings, and employee happiness. Your workers will benefit from your excellent internal communications plan when they entirely comprehend the company's goals, values, and culture. However, internal communication conundrums are commonplace in many businesses. This is a problem as it can disrupt workflows, confound attempts at collaboration and lead to confusion on a company-wide scale.

Meetings are an essential part of business communication and collaboration, but they can also be time-consuming and overwhelming. That’s where meeting management apps come in handy. These apps help you organize and streamline your meetings, making them more productive and efficient. With so many meeting management apps available on both Android and iOS platforms, it can be challenging to choose the right one for your needs.

Meeting minute software are a must-have for any organization, business, or team that wants to keep track of what was discussed in a meeting. Not only do they keep everyone on the same page, but they also provide an important record of decisions and discussions that can be referenced at a later date. Moreover, meeting minute software can provide structure and guidance for attendees so they know the agenda of the meeting.

Effective business communications are the key to the well-being of any company. They are responsible for clear planning, team collaboration, and coordination of the company's employees' actions, reaching agreements with partners, and successful communication with real and potential customers. What to pay attention to? Business communications are not just about making deals or managing personnel. They have their structure, principles of use, types, forms, means, and channels of application.

Do you know that only 49% of organizations are confident in maintaining clear and consistent succession strategies to develop next-generation leaders? We don't intend to blame them we understand that making succession plans is challenging. Every forward-looking owner desires to see their business continue to grow long after their active years. And they don't want their business to collapse because of the sudden exit of a crucial team member.

We are excited to announce the official launch of One-Time Send, a powerful feature designed to simplify and expedite the process of sending one-time notifications through Courier. It's one piece of a web app redesign that we started recently (dark mode shown coming soon). Based on invaluable feedback from our customers during the closed beta, we have refined and improved One-Time Send to make it even more efficient and user friendly.

Last week, the open-core team chat platform Mattermost announced that“Mattermost Cloud Free will no longer be offered after July 26, 2023.” This likely came as an unpleasant surprise to users on that plan, as less than a month before, Mattermost’s pricing page featured the promise that the Cloud Free plan would be“free forever”.

If you want to stay competitive to both win and retain top talent, you must build an effective employee engagement strategy. And a critical element of this is an employee recognition program. Why? Employee appreciation is an essential factor in employee engagement and retention.

A new global survey highlights the many obstacles to productivity facing desk workers today – and the new, better ways that leaders can support them.

Bringing the power of generative AI in Slack to help you work smarter, learn faster and communicate better.

Suppose your company still uses an outdated landline communication system. In that case, you can get irritated by its limitations because these networks are costly to operate, difficult to expand, and do not offer an affordable choice in a world where mobility is rising. These are merely a few factors that show the increase in SMBs' decisions to remove their landlines and migrate to VoIP phone systems.

In our most recent cohesion podcast, we share the inspiring career journey of Barbara Massa, Executive VP of Chief of Business Operations for Mandiant. With over 20 years of experience, she has played a significant role in taking a company public, and successfully executing several acquisitions—and she had great insight to share!

Creating a new board from scratch can be time-consuming and results in a divergence of inconsistencies from the look and feel to methodology across projects. Custom templates help solve these challenges by providing a standardized starting point for your team’s work in Miro.

Today, we are embarking on a significant redesign of Courier's interface consisting of some new things, some old things in new places, and an overall reorganization of the information architecture. This redesign aims to address the challenges that come with the growth of our platform, where increased size and number of features leads to increased complexity, resulting in a product that may not be as intuitive for new users.

Since digitization has become the standard across all industries, more work is being done online. As a result, technical teams are playing an increasingly prominent role in the success of modern organizations. To keep pace with economic and market conditions, organizations require tighter timelines and streamlined budgets. This often creates more pressure to produce, maintain, and monitor software — which is forcing many technical and operational teams to do more with less.

“Every business is a software business.” Those words were first said by software-quality pioneer Watts Humphrey well over a decade ago. At the time it was a bold statement. Today, it’s table stakes. No matter your industry, you likely use or produce some combination of interactive websites, mobile apps, digitized services, software-enabled products, and even branded software applications across your business operations.

I’m proud to announce that Simpplr has raised $70 million in Series D funding led by Sapphire Ventures with participation from existing investor Norwest Venture Partners. Additional investors include Tola Capital and Salesforce Ventures. This new round of funding supports the growth of our AI-powered employee experience (EX) platform as we continue to lead the market and innovate ahead of the curve.

For government and public sector organizations, cybersecurity is a big obstacle to digital transformation. The two seem at odds: implementing digital transformation best practices seems impossible while upholding the highest cybersecurity standards.

No one likes problems, especially at work. However, they’re part of our everyday work routine. If you take a look at job ads online, many of them will list “problem solving techniques” as a necessity for the job role. The truth is that every job in the world requires the art of problem solving. From managing tasks to managing people, we don’t like feeling stuck, at work or outside of it.

With over 10 million daily active users and 150,000 paid customers, Slack is not just the biggest team chat app out there. It is also one of the most successful SaaS businesses in the world. Although Slack is generally loved, there are a few complaints that we all have about it. Primarily, the price. It’s not the most expensive team chat app out there, but certainly not the cheapest either. This is the number one complaint you get when browsing social media for feedback on Slack.

What is DevOps? Where did it come from? In this post, we explore what DevOps means for teams, and share tips on how to get started.