Keeping employees aligned company wide is a challenge that every organization faces. And it can be tricky if your offices are spread out around the country—or around the globe.

In today’s digital era, protecting the data and sensitive information of customers must be an utmost priority for companies. A small data breach would cost a business millions of dollars and could destroy the reputation that it has built since day one. Many companies are now investing in board management software to prevent data breaches. This platform enables enterprises and companies to conduct smoother yet safer operations, from task collaboration to board meetings.

Do you realize that the sales apps you use, particularly their features that are bound to simplify your activities and free you up to focus more on crucial tasks, have a significant impact on your sales figures?

ACP stands for “Atlassian Certification Program”. An Atlassian contractor or working professional who has participated in the ACP is recognised as an Atlassian Certified Professional – or an ACP (we know, it’s confusing!). The best of the best go on to become ACEs (Atlassian Certified Experts) or, if it’s a company like ours, an Atlassian Solution Partner (our parent company, Clearvision, is a Double Platinum Atlassian Solution Partner).

Live online chat software has become increasingly popular in recent years as a way for businesses to connect with customers in real time. These chat tools allow companies to provide quick and efficient customer service, increase sales, and improve customer satisfaction. In this article, we will take a closer look at live online chat software, including a specific product called Vision Helpdesk Live Chat Software.

A lot of open-source invoice management apps are built with Laravel. As a Javascript developer, I wanted to build the “React Solution” for devs that are familiar with React and Javascript. A problem I found when building with services in Node.js is that there is no built-in mailer. So, I had to find a 3rd party service to do that for me.

There are so many adjectives you want your team to be. Innovative. Creative. Energetic. Enthusiastic. Supportive. Collaborative. Bold. But getting there? That’s the hard part – especially if your existing team meetings and brainstorming sessions are filled mostly with awkward pauses, shifty eye contact, and the same few people who are the only ones comfortable enough to chime in.

Because it’s really hard to make eye contact on Zoom.

The period from which a person joins an organization to the time they leave can be termed as employee life cycle. Every organization’s success level can be greatly impacted by the advancement or lack of its staff members through the stages of their employee life cycle.

Some years ago, I wrote a blog called Always Stop for Donuts. In it, I spoke about the employee experience and the impact of connection. In that blog, I touched on how to grow roots amidst the waves of change. Years ago, the formula for growing roots seemed simpler: connect with employees (people), know your stuff, grow yourself, take chances, never let off the gas (except to stop for doughnuts on the way to the office.)

Enabling team collaboration has been core to Miro’s vision since day one. And, with the emergence of hybrid work, we’ve seen exciting new opportunities to innovate and build new products and solutions.

Today, many companies consist of a combination of “office” and “frontline” workers. But it’s incredibly common for decision-making in any company to be directed by, and focused on, those in the office, with little to no involvement from the frontline.

The financial and banking industries have undergone remarkable growth in recent years. Banking Technology, or FinTech, is a cutting-edge program created for the financial sector to give their customers next-level customer support via chatbots. The goal of chatbots for fintech is to provide clients with the most flexible assistance possible while also serving as a guidance channel to help them better understand their demands.

When it comes to the business world, things can change in an instant. What was once successful and profitable can quickly become obsolete. To stay ahead of the competition and maintain a strong foothold in the market, businesses must be willing to adapt and evolve with the times. Scrum can be useful in this situation. Scrum values are essential for businesses looking to succeed in today’s market. When a business neglects them, they risk becoming irrelevant and losing out to the competition.

What do you do when your left brain pushes you toward engineering, but your right brain aches for creativity? You meet in the middle, of course, which is precisely what Pinaki Kathiari did when he became the CEO of Local Wisdom, a New Jersey-based communications agency focusing on internal and external communications.

In today's fast-paced digital landscape, engaging with users is more important than ever. As a business, having a direct line of communication with your customers can increase customer satisfaction and loyalty. According to a study, 85% of businesses will provide direct communication channels like live chat to their customers by 2022. That's where in-app messaging comes in, offering a convenient and effective way to communicate with users at their fingertips.

Emergent leadership may seem self-explanatory, but it is essential to comprehend rather than understand its one or two lines of meaning.

Power has a sneaky way of distorting your self-perception if you don’t keep it in check.

When it comes to choosing a communication platform for your company or startup, Slack and Discord are two popular options that are often considered. Both platforms offer a range of features that can be useful for teams, but they have some key differences that may make one a better fit for your needs. Slack is a business-oriented messaging platform that is designed for team communication and collaboration.

It’s a competitive world out there. And if that seems too obvious of a statement, let’s break it down.

Do you know that, in today's digital age, the success of your business depends more on your marketing plan than the quality of your products or services? The days of relying solely on word-of-mouth advertising are long gone; this tiresome practice has been replaced by the marketing plans that you have chosen.

Salesforce and Slack are two of the most popular and widely used tools for sales teams today. Salesforce covers the “external” – it’s your one-stop shop for managing the sales pipeline, and working with both prospective and existing customers. Whereas Slack covers the “internal” – it’s your company’s collaboration hub, helping turn your sales team into a lean, mean, selling machine.

Even the most gifted entrepreneur needs a team of collaborators to achieve greatness.

In-app messaging is becoming an increasingly popular to reach product and app users, making it a critical component of a strong customer engagement strategy. It has proven to be an effective tool for improving user engagement, driving sales, and increasing user retention. With the rise of mobile app usage and the ever-increasing competition, it's essential for businesses to understand the value of in app messaging and how it can benefit their growth prospects.

Slack has quite a buzz. With 10 million+ daily users and more than a $27 billion valuation, it is undoubtedly one of the most popular team communication platforms. However, Slack has gained a lot of competitors throughout the years (Microsoft Teams, Facebook Workspace, to name a few) that offer highly competitive features and packages. And since Slack’s price tag is quite high many tools deliver more affordable solutions. So, who is breathing down Slack’s neck? Let’s find out.

As millennials question their college degrees and whether they were really worth it and Gen Z struggles to find meaningful employment, competition is fierce for the rarest and most elusive of treasures: the upwardly mobile career path.

If your team uses Slack, you already know what a crucial role it plays in bringing teams together and keeping everyone on the same page – whether you're working just a few feet away from each other in the same office – or working remotely, thousands of miles apart. It’s so much more than a messaging platform. The secret to Slack’s success is just how easy it makes it for you to integrate the tools you use everyday. Whether that’s Google Sheets, Zoom or Github.

Is your intranet getting diversity and inclusivity right? Diversity, equity, and inclusion (DEI) is a hot topic for businesses today. But DEI is more than just a business buzzword and should have your attention year-round, not just on MLK Day. It needs to be a cornerstone of your company practices.

Imagine a world where your app resembles a bustling metropolis, teeming with engaged users and crowded with activity. Fascinating, for sure. But how do you transform this vision into a reality? The answer is simple: by understanding and optimizing your app engagement metrics. Without measuring user engagement, you're flying blind - you'll never know which areas of your app are thriving and which need improvement.

Writing emails is a form of professional communication art in itself. To be heard and pay attention to your email, you need to learn how to formulate your sentences correctly if you want to convey your message in the right way. Unlike other means of communication, email takes time, so you need to be laconic. So, consider some attractive phrases that will allow you to write emails like a boss.

A positive team culture encourages people to express themselves freely – while still being professional, of course. Teams need to work as a unit for a company to grow. And they work best when the team culture facilitates and rewards healthy collaboration based on honesty and transparency. Given how dramatically the work culture has changed in the last few years, you need the right tools to keep going.

If your business intends to implement employee recognition software, it shows that it respects its employees and is dedicated to fostering a positive work environment.

Reflecting on a year of collaborating, creating, and innovating together in an increasingly digitized and distributed world of work. 2022 was a big year for Miro — for our product, our teams, and our users. We started the year strong with an amazing community of 30 million users and our Series C funding, and that was only the beginning. By December’s end, Miro had scaled to 1,800 employees across 12 global hubs and grown to 45+ million users and counting.

Our daily lives now rely heavily on mobile apps, with millions of people using them for everything from messaging and social media to shopping and entertainment. However, with so many apps available, it can be challenging to stand out and attract a large and engaged user base. This is where app engagement comes in. Data plays a crucial role in interpreting app engagement. By tracking engagement metrics, companies can make data-driven decisions to improve the app and increase conversion rates.

Here’s the truth: there are hardly any ‘team chat apps’ left on the market. Today’s corporate messengers are not just about communication anymore. As business demands have risen, team chat apps have turned into powerful collaboration tools. They mix chats, audio/video calls, file sharing and integrations with third-party apps, becoming a kind of ‘work hubs’ to satisfy all business needs.

The technological advancements in the last decade have allowed significant improvements in the customer service environment. One of such innovations is in-app chat. In-app chat allows users to get their questions answered right at the spot while using a certain app.

It’s a new year and a new quarter – what better time to take a step back and think about the ways your team can collaborate more effectively and work more productively moving forward? Last month, we released the results of our annual developer productivity survey and our analysis of the trends and challenges that will shape the way developers and technical teams work in 2023. Read on to learn more about the developer productivity trends we think will make a big impact this year!

Internal communication is the heart and soul of any savvy company looking to create a solid company culture that values the employee experience (EX). And when your communications have AI and are tailored to the individual needs of your workers, this only improves EX.

As we head into the new year, we want to share some fun facts and highlights from 2022.

In fact, as we discovered in our Anywhere Work 2023 Employee Experience Survey Report results, 79% of HR executives feel that this “anywhere work” shift has created disconnects on a number of fronts, making internal communications more challenging than it was before. The struggle is rooted in the fact that most organizations are ill-equipped to manage a hybrid workforce.

Companies are eager to attract professionals reentering the workforce after a career break – returnships are one way to get there.

The idea of having a team dedicated to communicating with a company’s workforce isn’t new. Still, the last three years have intensified the need for an internal comms team as the workplace morphed from a single location to distributed locations, with employees spanning different cities, workplaces, and time zones.

User engagement is the process through which users can interact with your app for its intended purpose. It is the fundamental pillar of effective app strategies. As per research, app engagement increased by 30% between 2019 and 2020 and 7% between 2020 and 2021. Even though acquiring new customers is challenging in its own right, it becomes even more complicated when the space is highly contested among different brands competing for users' attention.

Here are five EX trends based on the insight we’ve captured when listening to our customers, researching, and analyzing data, combined with a smidge of crystal-ball gazing.

Maximise productivity with these digital-first collaboration innovations.

It looks like collaboration is evolving to be one of “those terms” used everywhere without a lot of context to it. So, in terms of an agile work environment, when we ask: ‘What is collaboration to an agile project manager,’ there are numerous instances of “collaboration” going out of a specific spectrum.

Some of the best-known thinkers and innovators in history have been introverts. From Albert Einstein to Dr. Seuss, introverts have shaped the world as we know it. Nevertheless, many modern workplaces are not optimized for introverted employees — and might even hold them back.

If you’re remotely a part of the project management world, you must’ve come across celebrity-status project management tools: Wrike and Asana. At first glance, both Wrike vs Asana may seem similar to each other, but a deeper dive will help understand the subtle-yet-important differences between both tools. For many project managers, comparing Wrike vs Asana is the same as comparing iPhone vs Android phones–the choice is near-impossible! Not anymore.

A pause for reflection allows us so much room for growth. We get to celebrate wins, grieve the losses, and be intentional in our path forward. It’s no secret that the past few years have wreaked havoc on both our personal and professional lives. We’ve had worldwide crises back to back, seen or experienced an onslaught of layoffs, and weathered our way through difficulties beyond our wildest imaginations.

Are you looking for a support live chat software solution that will allow you to offer chat support to your customers? If so, then you should consider investing in Vision Helpdesk Live Chat. Support live chat software is a type of customer service software that enables businesses to communicate with their customers via chat. This type of software is becoming increasingly popular among businesses of all sizes.

In the past three years, we’ve seen a major shift in the ways we work. According to a report from IDC, 43% of global businesses are now focusing on increasing productivity and driving team engagement. At Miro, we’re always searching for ways to empower teams communicate and work together better. That’s why we’re excited to release some amazing integrations with leading Business Intelligence tools such as Looker, Tableau, Grafana, and Amplitude.

Communication plays a crucial role in building long-term relations with clients. Businesses have multiple ways of communicating with their clients, including voice calls, messages, and emails. Among all channels, messaging is becoming increasingly popular due to its directness, ease, and comfort. However, when discussing about their communication channels, many businesses have a dilemma regarding chat vs. SMS.

These days, communication with peers and coworkers is a top need, and many software companies are available to help businesses interact efficiently. Although there are various options available, if you know which tools are the best fit for your business, you can ensure that you are getting the most out of your money and time. Let’s dig deep into how employees in 2023 will communicate with each other online and what tools they may need for synchronous communication.

Airtable alternatives are undoubtedly just as good as Airtable, but if you're having trouble deciding, this blog can help.

Your team is your greatest asset; without them, you cannot be where you are today. Your team should be happy and always satisfied in their position. However, keeping your staff around and making them happy takes a lot of effort. You should have an effective employee retention program to reduce turnover and attract top talent.

The remote work revolution proved to be a triumph. So much so, that when bosses emailed staff with “get back to the office” after Covid restrictions ended, swathes of home workers decided to quit instead. It’s part of what drove the so-called Great Resignation. Remote working has a ton of benefits, but getting it right takes experience and discipline – not to mention tools.

Today’s workers span four generations, each bringing distinctive perspectives on life, work, and everything in between. From Gen Z to Millennials, Gen X, and Baby Boomers, workers’ life stages and professional journeys shape their preferences and priorities—and also influence how they collaborate with one another.

Customers expect quick financial services from their banks as conveniently as possible. A recent Deloitte research points out this trend as banks try to distinguish themselves from their competitors by offering better customer service and enhancing customer experience. Leveraging fintech solutions and digital transformation, many traditional financial organizations are increasingly adopting chat banking, one of the recent addition to the banking industry glossary.

I’m sure you’ve heard this before: teamwork makes the dream work. Doesn’t it have a subtle yet beautiful feel to it? As much as I like the tone of it, it’s also true. Good teamwork goes a long way for companies to achieve high levels of creativity, productivity, and engagement. But wait, what really makes teamwork come in play effectively? As I hear some drums roll in the background…it’s definitely effective team communication!