Mattermost mobile v2.0 is a major update to the iOS and Android apps bringing support for multiple workspaces and a more stable and performant user experience that includes: Users now gain a more reliable and feature-rich application, improving their experience for collaborating with their teams on the go.

Compliance and corporate governance have evolved into key practices that organizations must adopt in their operations. The steady demand for digitalization in business is one of the key drivers for these practices. Now that products and services are brought to digital platforms, organizations are not only expected to innovate and mitigate risks.

The rise of modern technologies enabled people to communicate more easily than ever before. We communicate in a variety of channels, like chat, voice and video calls, and emails. However, the new, digital ways to communicate also made communication security and data privacy big concerns for all parties involved.

While it’s technically true that there are 24 hours a day, depending on how it’s spent, you may question this fact. Especially for board directors who are always on the go and caught between meetings. With a lot already going on their plates, it’s essential for them to be presented with information that is quick and easy to digest. As board directors head on to tackle overwhelming organizational decision-making demands, a well-written board report can be just the weapon they need.

Are you battling between Monday vs. Asana to select one of them as your official project management tool but need more detailed information about each? Read the in-depth analysis of both project management software provided below to gain an eagle's eye perspective.

Like it or not, employee opinions of your company culture are on public display and they matter. If your EX and general workplace culture earn high ratings, that’s great news. But if there are trouble spots showing average ratings (or worse), it will give top talent pause. And this is true even if your job posting is amazing. In fact, some 55% of workers say that negative reviews stop them from applying for a job entirely. They won’t even give you a chance to provide perspective.

Read about how M-Files and Hubshare can strengthen your external content sharing capabilities and help you deliver best-in-class digital client experiences.

Slack is a useful tool for any team, but if you want to save time, you’d do well to learn these tips and tricks!

Software as a service (SaaS) and cloud-based tools have become critical for companies to stay competitive and agile. Modern Saas tools, like Salesforce, have become crucial for companies to collaborate efficiently. Public cloud providers have made it easy for businesses to use these tools. However, this shift to the cloud has led to some serious cybersecurity challenges. The data security parameters have shifted from traditional, on-premise security to cloud-first.

I started to think about why I’m such a fan of hers. And how, for some reason, she truly adds to my life with her words, her music, and her voice. I think as employee experience leaders we actually have a lot to learn from T. Swift.

Today, businesses must protect sensitive customer and business data from cyber threats. Detecting threats has become more challenging since hackers always devise new ways to access sensitive data.

Gone are the days when managers had to be the sole decision-makers, and their employees followed without question. Today, organizations are opting to take a more collaborative approach by empowering their employees to participate in decision-making. Empowering your employees has many benefits, including better collaboration, increased engagement, and high productivity. It also lets you focus on other important tasks to grow your business without micromanaging everything.

Does your intranet have everything but the kitchen sink? There’s usually lots of extra baggage weighing down many internal communications (IC) teams and their intranets, complicating processes and making relevant information impossible to find. A purpose-built, custom intranet streamlines these processes by deconstructing exhaustive platforms, leaving behind only what’s essential for employees to flourish. And it all starts with identifying needs.

We’re absolutely ‘Deloitte-d’ to announce that Element was recognised not once, but twice(!) in the 2022 Deloitte UK Technology Fast 50! Element was ranked 3rd in Deloitte’s UK Technology Women in Leadership category, and came 22nd amongst the 50 fastest-growing technology companies in the UK. Rankings are based on percentage revenue growth over the last four years, and whether the company is led by a woman; or at least 50% of the founding team is female.

As we more deeply explore new ways of working we are talking with, listening to, and learning from our customers. And what we are learning from everyone we speak with — be it product designers, HR leaders, or consultants — is that you cannot overstate the importance of connection. Without creating clear pathways and deep integrations between teams and tools, we are holding ourselves back from reaching our true potential. So we, like you, are iterating.

The holiday season can be stressful for customers and businesses. We at Freshdesk understand the impact of this holiday rush, especially on your customer support team. That’s why we have put together some of the best holiday customer service strategies to prepare you for the holiday shopping window that lasts until the new year.

Siloed systems are, by nature, isolated from other departments, resulting in mass miscommunication. Some of the issues that arise include: For example, if your marketing team can’t access your sales information, then they’re only getting part of the picture–and this incomplete data leads to lost time and money. And then, that same marketing team may formulate data differently than the sales team, and that’s where errors occur.

Live Chat Agent Software: Quality customer care plays a vital role in an organization’s overall growth and continuity. How you respond and resolve customer issues and concerns determines the long-term success of your business. Investing in quality tools such as live chat agent software is important. The software helps you solve many problems centrally, thus, enabling you to offer satisfaction to your customers.

We’re excited to announce the release of Zulip Server 6.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

If you’re looking for an efficient and user-friendly project management app, nTask is your best option. nTask is appreciated and used by businesses for its comprehensive features and its intuitive design. It’s easy to find the information you need, and the app is easy to use – even for beginners. Plus, nTask offers some great features that other project management apps like Asana or SmartSheet don’t, such as dashboards and integrations with other tools.

Patient communication platforms are management systems that pull every bit of information about patients (including all previous communication) located in multiple channels in a single window. Clinics and other healthcare-related businesses use them to improve patient experience and increase operational efficiency. Today, patients want a different way of communicating with their healthcare providers.

Say goodbye to repetitive tasks, lost files, and tedious work that feels like a waste of time. With these Miro apps, you can save precious time and customize Miro to work just the way you like it. The coolest part? These apps were created with you, the Miro user, in mind—through many ideas inspired by our community wishlist, and built by our trusted developer community.

Although an intranet should make your job easier, many intranets become a dumping ground for outdated content––one that employees loathe navigating. Let’s explore intranet challenges and offer some innovative and practical tools that will have your internal communications (IC) team acting like air traffic control and your intranet a hub of activity where all intel is timely, useful and intuitive to navigate.

Running an enterprise is no walk in the park. It could get overwhelming with more workforce, resources, and bigger goals. Streamlining communication and ensuring transparency can help smoothen enterprise businesses' workflow. This is where your choice of enterprise communication tools comes in. Ensuring smooth dialogue in an enterprise might seem like a mammoth task, but it isn’t impossible.

The accomplishment of an important goal in an organization calls for a big celebration. So is the substantial contribution of a team member towards the bottom line of the firm. However, managers are often too busy to notice such endeavors and gestures of the team members. This can demotivate the team and drag down productivity. Therefore, remember to say thank you and celebrate wins.

They say that time is the most important and valuable resource a business has. And if your people don’t know how to utilize it correctly, it will significantly affect productivity and performance. As an entrepreneur, keeping an accurate account of time is extremely important to your business's success. So, do you know how much time your employees spend on their jobs? How well do they make use of the time you give them?

Today’s cybersecurity environment is complex. As it seems that the world is becoming more open and trusting, organizations are doubling down on security measures. A zero-trust approach is common among security-oriented organizations. Why is zero trust a good thing? We’ve asked an expert: Ian Mortimer, Senior VP of Technology at Pexip. There are countless important conversations, critical decisions, and strategic discussions happening right now over video technology.

Whether you’re on the receiving end or have the unenviable task of delivering bad news to employees, the stress and emotions surrounding it can be overwhelming. Word of large-scale layoffs in the tech sector filled our social media and newsfeeds this week.

Last month, we were busy making some not-so-small updates to presentations to make it even easier to present your work right from Miro. We’ve also been focused on making it faster to build diagrams and—drumroll please—allowing you to collapse mind map branches! And that’s just the start! To see all the newest features that will help make your day a little better in Miro, here is our roundup of releases from October.

Have you ever wondered about the importance of unified communications software for your organization? After the Covid-19 pandemic, more and more companies are accepting hybrid or remote approaches to working, fueling the need for secure and reliable unified communications software to increase team productivity. How teams interact with each other and communicate with customers has become more complex. This article outlines the best unified communications software for your organization.

When it comes to customer support, there’s no question that live chat software is king. Live support software allows you to communicate with your customers in real-time, which can be a huge help when they have questions or need assistance with a purchase. Plus, it can make them feel valued and appreciated, which is always good. With so many different live chat software options on the market, it can take time to decide which one is right for your business.

When Figma CEO Dylan Field gave his keynote at Config, the company’s annual design conference in April 2021, he took the opportunity to restate a core value. More than a year after Covid-19 sent millions into physical isolation, Field’s message carried new gravity: “Nothing great is made alone.” During his 22-minute presentation, he revealed that nine-year-old Figma was debuting a new product called FigJam. It felt particularly appropriate for the moment.

Customer relationship management (CRM) tools make it easy for brands to manage customer interactions and strengthen relationships. These tools help streamline communications and give you insight into your customers' needs. This way, you can develop strategies tailored to your customers’ needs. Besides, you may find many Salesforce Alternatives for CRM out there in the market that are affordable and fit your ecosystem.

Migrating to the Cloud has been proven to improve productivity, and has enabled even the smallest business to become truly global. And yet, there are still organisations that haven’t gone all-in, relying on legacy hardware and software to get critical work done. The problem is – it won’t be long until in-house server rooms and legacy software are all but dead. Hardware becomes obsolete fast, and maintaining even the simplest server setup is expensive.

Online business risks are ever-increasing as we move further into the digital age. Cyber threats are becoming increasingly common, so taking proactive steps to reduce attacks is important. One way to do this is by implementing a robust organizational security policy that covers all possible vulnerabilities. Data security is essential for businesses that deal with sensitive information regularly.