Teams | Collaboration | Customer Service | Project Management

October 2022

10+ Trello Alternatives You Should Check Out For 2023

Do you aim to use one of the Trello alternatives as your primary project management tool? To educate yourself with each platform, read this blog. Choosing the correct software is no longer sufficient in this digital world. Even the most talented teams find it challenging to modify processes. The framework, procedures, and discipline needed to support successful project management are built by your team with project management tools.

Discussing Decisions! Card Tables and To-Dos

A raw, unedited conversation between two 37signals' two co-founders, Jason Fried and David Heinemeier Hansson, about a recent decision they made regarding Card Tables (a new Kanban feature in Basecamp 4) and To-dos. In this video discuss the decision not to allow customers to convert To-do lists or To-do items into Card Tables or Cards. Even thought it's been a top request, they go into the philosophical and practical reasons why they decided against the conversion feature.

8 Incredible Tools for Maximizing Employee Experience at the Workplace

Here are two startling facts to ponder— This spotlights something that organizations tend to gloss over: the need to enhance, and potentially maximize, employee experience at the workplace. When companies neglect this, employees check out mentally, so to speak. In turn, this affects organization-wide KPIs in a tangible manner. On the flip side, organizations that strive for better employee experience see a positive impact on their bottom line and margins.

How DocuSign's research & design teams use Miro to build a customer-centric culture

In 2003, DocuSign set out on a mission to accelerate business and simplify life for companies and people around the world by offering a better way for people to sign documents electronically. And they’ve been successfully doing so for consumers and corporations across the globe ever since. As the pioneers of e-signature technology that helps to connect and automate business operations, DocuSign has revolutionized the way documents get shared and signed online.

How to Optimize Your Notification Logic with Automations

Notifications are an essential building block of every modern application and are now a core part of the user experience. They let you interact with your users by, for example, alerting them to potential risks, informing them about new product features, or simply engaging them through friendly check-in messages. Care must be taken, however — from the user’s viewpoint, the line between being engaged by relevant, timely notifications and feeling harassed can be thin.

How To Write an Inspiring Customer Service Vision Statement

What provides meaning to professional life? Is it a fulfilling purpose, honest pay, moral alignment, or simply having friends among colleagues? All sorts of things, and any combination thereof, deliver meaning and purpose to people's professional lives. Vision statements encapsulate these motivations in (hopefully) tidy declarations, and these derive from the values that people saturate them with.

7 Useful Tips to Create an Ideal Work Environment

Our environment has an impact on us mentally and physically. We can also say that this has major implications for our productive and creative days. The majority of us may work in environments that might sacrifice comfort, function, and livability — but without these aspects, it’s difficult to focus and invest your energy. The more comfortable and positive the surrounding vibe is, the more creative and efficient you will be.

Discussing Decisions! A Basecamp pricing experiment

A raw, unedited conversation between two 37signals' two co-founders, Jason Fried and David Heinemeier Hansson, about a recent decision they made on trying a new pricing model for Basecamp 4. They discuss the decision to try a new pricing model, some of the reasons behind the decision, the tradeoffs inherent in making a decision like this, how it only applies to new customers rather than existing customers, the value of timeboxing experiments, and a variety of other topics.

15 Essential Tips For Effective Sales Outreach

Do you want to make your sales outreach more effective? Many customers have shown different buying behaviors making it difficult for salespersons to acknowledge the best practices to get their responses. For this reason, salespeople have adopted the sales outreach method of getting buyers' attention, which is more focused on outreach and bulk email sending. Most salespersons fail due to their wrong understanding of the best sales outreach optimization method that can work best for them.

12 Best Collaboration Tools for Cross-Functional Teams

Effective cross-functional collaboration can be just the thing you need to propel your business to the heights of success. It helps in building harmony across the organization and also spurs innovation. So how do you ensure effective cross-functional collaboration between your teams? – By using collaboration tools In this article, we’ll discuss some of the best collaboration tools and also look at the various ways cross-functional collaboration can benefit your organization.

How the Power of Gratitude Relates to Employee Experience | Simpplr

Carolyn Clark, VP of Employee Experience and Transformation, described how she had implemented an intranet for 20,000 employees at Yahoo that was, to say the least, not easy. She left the company in 2018, looking for a change. And as though on cue, she received a message on LinkedIn from Dhiraj Sharma, the CEO of Simpplr.

The top 7 collaboration tools for software development teams

Working remotely doesn’t have to decrease overall team productivity. . Teams can get on the same page to maximize business output with the help from reliable collaboration software. This is especially true for software development teams whose work is highly collaborative. Collaboration tools can elevate the quality of developers’ work by saving precious time and increasing productivity.

Collaborative Leadership Style: How to Create a People-Centric Team

In this article, we will explore the world of collaborative leadership. What is it? Why do people need to learn it? How can you implement it in your company? And last but not least, how do you get started on the journey toward creating a people-centric team? The collaborative leadership style is a style of leadership that focuses on creating a culture where employees feel supported and valued as individuals.

How Corporate Secretaries Drive Innovation in the Boardroom

In recent years, boards and companies have faced an increasing urgency to accelerate their digital journey. Business leaders are expected to make critical investments in digital tools and automation to improve operations and manage disruption. In the 2020 EY-Pathernon Digital Investment Index, nearly two-thirds of executives surveyed agree that companies should radically transform their operations over the next two years.

Convene Digital Signature for Efficient and Compliant Sign-offs

Signatures are commonly used to signify acceptance or approval of an obligation when two parties enter into an agreement. In the UAE, Federal Decree Law No. 46 of 2021, also known as the “Electronic Transactions Law” has recently been passed granting electronic signatures the same legal validity as handwritten signatures. With this law, people can now use any form of electronic signature or stamp in their electronic transactions and documents.

8 Appreciation Email Templates to Praise Someone Professionally

You may express thanks at a daily standup or tag a thank you at the end of a work-related message, but sending an appreciation email to an individual employee to personally thank them can bring a smile to their face, and also benefit the business. A simple way or gesture of saying “we appreciate you” can boost the morale of your employees to a great extent. But it’s not only about saying the words, it’s about using the right tools to get your message across.

Kiss status meetings goodbye: stay in sync, async | Atlassian Presents: Work Life '22 | Atlassian

We all know it and hate it — the dreaded “status meeting.” They’re great when it’s a small team, but they don’t scale and become a waste of time. In this session, we’ll show how to use Atlas to keep teams in sync, async, while empowering them to continue using the apps that let them thrive.

7 Questions You Need to Answer to Effectively Use Microsoft Teams for Information Governance

As Microsoft’s marquis communication and collaboration tool, Teams is helping companies all over the world. It is worth spending some time understanding how to use Microsoft Teams effectively for information governance. The following tips will help push your organization in the right direction.

Content Services Platform (CSP): All You Need to Know about the Term Gartner Introduced Last Year

Last year, the ubiquitous research firm Gartner rebranded their Enterprise Content Management (ECM) Magic Quadrant, now using a new term to describe this group of business solutions — Content Services Platforms (CSP). This rebranding represented a continuation of the idea that they first posited in their 2016 report Reinventing ECM: Introducing Content Services Platforms and Applications.

4 Simple Strategies for Paperless Document Management

Are the corridors of your workspace plagued with manila folders, collated stacks of documents, and endless rows of filing cabinets containing who-knows-what? Mountains of paper aren’t just a sign that your office has a hoarding problem — they’re a signal that it’s time to embrace paperless solutions.

You've always been at the center.

In the past 18 months, we’ve gone through a major transformation and growth, evolving from an intranet software company to a unified AI-powered employee experience platform company. We’ve focused on building a platform where employees can flourish, and feel connected, supported, and included. Today, we’re introducing our first brand evolution since our beginning. Our new brand reflects the heart of why we do what we do every day — people.

What's New in Asana | October 2022

Welcome to the October edition of What’s New in Asana! First, the new Desktop App icon lets you focus on your most important work. Click on the icon to see your priority tasks by due date or set a timer for protected blocks of do not disturb time. Next, report on how long it takes for tasks to move through stages of work. In Reporting, or from your project Dashboard, you can see how much time tasks have spent in each section of a project or how long they’ve been assigned a custom field value.

6 Ways Sales Live Chat Software Can Help Increase Close Rates

Sales are the lifeblood of any business. It’s the bread and butter that keeps businesses afloat and helps them grow. To be successful in any business, sales teams need to be constantly innovating and finding new ways to increase their close rates. One way to do this is by using sales live chat software. Sales live chat software is a tool that helps sales teams communicate with potential customers in real time. It can be used to answer questions, provide support, and close deals.

Omnichannel Analytics: the Key to Building Better Notification Experiences

Web analytics are a standard for online businesses, and product managers rely heavily on web analytics data when making product decisions. Stats like website traffic, conversions, in-app events, or unique users are frequently used as indicators of business health, because they help identify if the product is moving in the right direction or not.

Featured Post

It's National Work Life Week!

Well-being at work matters to us all and it's important for both employers and employees to have conversations that move towards us enjoying our working lives. After all, the idea that our working lives should be a drudge is archaic. Please find below expert commentary from technology leaders on how we can inspire a better workplace for all.

The Ultimate Collection of Salesforce Alternatives for CRM

This blog is for you if you want to employ one of the Salesforce alternatives as your CRM system. If you are unfamiliar with Salesforce's reputation, you may be surprised to learn the below best CRM systems used compared to or as alternatives to Salesforce. Salesforce is a great CRM system that offers thousands of enterprises a standard-setting service, making it an indispensable tool in the CRM solutions league.

Want to amplify your organization's productivity? Remember these three words.

Want to improve productivity? Start measuring things. As a large-company executive, your remit is to solve complex problems that span the business while giving your department heads a shared roadmap. As such, three words matter more now than they have in some time: Measure. Review. Incentivize. With swaths of employees returning to the office, there’s a real opportunity for managers to activate “all-in” strategies for teams to contribute to company growth.

Top 7 Content Collaboration Tools To Use

The struggle of creating high-quality content is real. Leading content needs merging various ideas from many brains on content creation, evaluation, and delivery. Even if you are a content trooper, you need a clear approach to connect with other team members, document their activities, and offer a home for all the information they generate. This is where content collaboration, or the concept of handling all aspects of content creation and diffusion in one place, is helpful.

The Basecamp Lineup: A bird's eye view

Brand new in Basecamp 4 is The Lineup — a great way to get a bird's eye view of all the projects that are currently in play. Know who's working on what, how much time has passed, and how much time is left. You'll also get to see projects that haven't started yet, and stuff that's recently finished. It's an especially wonderful, visual view for managers who need to stay on top of stuff without staying on top of people.

Four Industries That Can Use Online Chat Tool

Online Chat Tool remains critical for most businesses that want to leave an impact through their digital marketing. After all, your employees need an easy way to communicate with customers and help them out, so they should try live chat software. However, you may wonder if your business needs to utilize online chat software. If you don’t know how your business could use live chat tools, consider these points to see if your business needs them.

Conquering The Challenges Of Every Executive Assistant

Executive assistants are an indispensable part of every organization. They make the workload of executives bearable by taking charge of ad hoc tasks and responsibilities. Such tasks include scheduling meetings and coordinating with other executives and teams in and out of the organization. This helps the executives focus on more pressing matters in running the company. However, no matter how overwhelming the duties are, there are always ways to overcome these roadblocks.

Best Practices to Have A Productive and Effective Virtual Meeting

With many companies shifting to remote work, virtual meetings are now an indispensable part of the working environment. Virtual meetings are great. You can have meetings with people across the globe, without incurring costs for gas, transportation, and travel time. Time zones are less of an issue as well since workers can do it at a time that is convenient to them, without managers having to worry about finding a time and place to assemble them all.

The Product Manager's Guide to Preference Management for Notifications

Notifications are a crucial component of most products, but they come with a catch. None of us likes to be interrupted, yet we want to see new information — like direct messages, time-sensitive tasks, or attractive product updates — as soon as it’s available. How can you balance these two needs? It can be frustrating for users when a product or service doesn’t allow them to control their notification experience.

What we launched in September 2022

This month, the Miro team has been working on new updates for product development teams, from updates to our estimation app to mind mapping and diagramming enhancements to help you visualize complex systems and diagrams. We’ve also added new apps to help you unlock more powerful ways to collaborate in Miro. For a deeper understanding of our new features, here is our roundup of releases from September.

Five Ways Your Company Can Benefit From Hybrid Meeting Solutions

In an era where people are more connected than ever, the need for face-to-face meetings has increased. But with the increase of global workforce and remote teams, it is often difficult to find a time when everyone can be in the same place at the same time. This is where hybrid meeting solutions come in.

How to Tackle Employee Burnout Successfully

In a world where work can be accessed from any given location, employee burnout has become increasingly common. The effects of such burnout can be extremely detrimental to a business, impacting factors such as efficiency and productivity. The most widely recognized means of avoiding employee burnout is through the use of approval workflows. In essence, an approval workflow is a feature that centers a Sharepoint.

How ClearHub Finds the Right Atlassian Contractor

Finding the right candidate or contractor for an Atlassian project is a lot harder than just matching a set of skills to a job description. It requires analysing the job description, knowing the hard skills and the soft skills of the job – and picking up on the subtle nuances of what our customer is trying to tell us they really need. ClearHub sources Atlassian contractors for some of the world’s largest organisations, as well as SMBs and startups.

Best Video Editing Software For Your Creative Business Needs

Now everyone is busy with content creation from ordinary users to large companies. The content that now occupies a leading position is video. They are everywhere: on social networks, blogs, and websites. Why write anything that takes a long time and includes pics when you can put everything in a motion picture? You can even make it so that any notion you want to express can be squeezed into a few minutes of entertainment!

10 Best Microsoft Teams Alternatives You Should Try in 2022

There are around 270 million Microsoft Teams users in the world. However, the tool is only compatible with Microsoft 365 subscriptions. So, companies that aren’t using Microsoft’s ecosystem would need a different team communication tool. What’s more, Microsoft Teams has a free edition but lacks key features like task manager, cloud recording storage functionality, flexibility in a monthly subscription, etc.

25 most popular open source software in education

We are seeing more open source software being applied in the education industry. This is no surprise since its specific advantages make it extremely attractive for educational institutions such as schools and universities. The widespread imperative is that more investments need to be made to facilitate digital education. After the pandemic, this became apparent more than ever. This article brings you the list of the most popular open source software in education.

Eficode acquires Clearvision to take on UK and USA

Eficode has acquired Clearvision, a solutions provider for Atlassian, Git, and open-source tooling. The acquisition fortifies Eficode’s presence in the United Kingdom and establishes Eficode in the United States. With Clearvision, Eficode will accelerate the adoption of its Eficode ROOT managed DevOps platform in the UK and the USA and will introduce its Agile and DevOps services to Clearvision’s customers.

How to make brainstorms inclusive of thought diversity

Brainstorms are a great way to tap into the collective brilliance of your team and explore their best ideas. But, making that happen requires that you plan for a focused, organized, and inclusive conversation. If you don’t? You’ll miss out on some of the best contributions and nuggets of wisdom. Not sure how to make sure your brainstorms are fruitful rather than frustrating?

Webinar recap: Agile amplified for hybrid teams

The pandemic has forever altered ways of working for many, and organizations continue to adapt to this new normal. For product leaders, this means continuing to develop innovations at lightning speed while also navigating the needs of hybrid teams. Better yet, leaders need a clear understanding of the current hybrid landscape — including the top weaknesses and gaps in existing processes, and best ways to turn talk into action. The good news? Miro is here to help.