The modern workplace is constantly evolving, and it’s your responsibility as a business leader to make sure no one gets left behind. When most jobs went remote at the beginning of the pandemic, leaders scrambled to transition work, benefits, and support to the home office. But now, as many knowledge workers face a hybrid future, are you giving equal consideration to all employees regardless of where and how they work?

Glossophobia is believed to affect up to 75% of the population. This common ailment is better known as fear of public speaking, and it can manifest as everything from slight nervousness to total panic. And, while there’s no complex scientific terminology for writer’s block, it can also be a panic-inducing affliction.

Introducing new and efficient ways to unlock collaboration with REST Connectors and image resource urlsEven after the launch of the Miro Developer Platform earlier this year, our team was still hard at work expanding the capabilities offered by our comprehensive suite of REST API endpoints. Over the last couple of months, we’ve been focused on the most requested features and functionalities.

When we “wear a lot of hats” at work, that means we have multiple jobs to do, depending on what’s needed at the moment. In today’s modern workplace, many of us ‘wear a lot of hats’ with pride, showing off our versatility and talent, solving a myriad of challenges, and making it look effortless. But it isn’t really effortless, is it? Quite often, multiple hat-wearers are stretched pretty thin. One often-misunderstood department is internal communications (IC).

Productivity vs. efficiency. Both are important metrics in any business. While often used interchangeably, there are key differences between the two, and neither is complete without the other. True productivity takes efficiency into account, and vice versa. This post explains productivity vs. efficiency and shows you how to combine them in analyzing business performance.

Financial Services is undergoing a major digital transformation. Technological advances are changing the very core of the business - making transactions and related processes automated. With automated and digitalized services, banks and other financial organizations are looking for effective ways to retain old and attract new customers. Research suggests that FinServ organizations will be able to differentiate themselves from others with the quality of customer service.

According to Gartner, a staggering “91% of HR Leaders are concerned about employee turnover in the immediate future.” With recent changes to the labor market — we’re looking at you Covid-19 and The Great Resignation — this statistic isn’t surprising. What’s more surprising is that employee retention isn’t as tough to improve as you might think.

Technological advancement is growing exponentially. Every day, there is something new that helps businesses reach their potential, and opens up many new opportunities for them. Innovative solutions play a positive role in creating new jobs and motivate employees to develop their skills. It’s no secret that improving skills and developing them helps professionals move up the career ladder. Sharpened skills add value to employees and make them desirable candidates for positions.

Providing efficient chat options to developers can help optimize workflow and increase your business’s return on investment (ROI). Developers must stay aligned with their team when working on a project. Connecting them via a chat platform is the easiest way to do this. With the help of an adequate chat app, you can achieve project-based communication within your teams.

Companies know they need an adaptable, diverse and energized workforce — and that flexibility is key to retaining, and competing for, top talent. While remote job listings globally have more than doubled, employers are still catching up to employees’ expectations. For instance, many US workplaces only allow employees to work remotely some of the time, even though, when offered—almost everyone jumps at the opportunity.

Five days of filming, 60+ crew members, 14 actors, 40 extras, and one Miro board. At Miro, we don’t just eat our own dogfood – we use our product to run our entire company. So, when we set out to create our first national ad campaign this year, it was only natural that we turned to our platform to get the job done. We partnered with Portland-based agency Öpınıonated to launch a multi-channel campaign spanning TV, print, and digital ads across the United States.

No marketer is an island. Having a great team of people on your side is one of the most important things you can do to set your business up for marketing success, but to maximize your team’s efficiency, you need to make sure everyone is on the same page. This is especially significant because today’s marketing teams have to juggle many moving parts.

The digital employee experience (DEX) spans the entirety of an employee’s interactions with their digital workplace — new employee onboarding, managing healthcare benefits, company newsletters, employee engagement surveys, project management dashboards, and more. So, why are companies making so many mistakes with its design? We have answers.

For developers, collaboration goes beyond instant messaging apps or project management tools. Information gaps between departments, personnel, and operations support may exist, especially when developers have a big workload or are working on a complex code or project. A newer collaboration model can help developers streamline their work and eliminate information silos that delay decision-making. A level up from older tools, ChatOps is also known as ‘conversation-driven collaboration’.

Recruitment, especially in tech, is seriously hard work. Even just for one new team member. Listing a job, sifting through applicants, interviewing them, re-interviewing the best, negotiating an offer… It’s a lot. Imagine going through all of that, finally hiring a candidate, and waiting for their start date to arrive – only to discover that they’re totally wrong for the job, and completely at odds with your company values.

According to Gallup, the U.S. employee engagement slump continues. The ratio of engaged to actively disengaged employees has been falling consistently since 2019, hitting a recent low in 2022 of just 1.9 to 1. For every 19 engaged employees who are out there giving a company their all, another 10 are actively working to undermine those efforts. On the surface, it might sound like the balance is in favor of engagement. After all, there are almost two engaged employees for every disengaged one.

Financial services are an industry in transition. Digitization touches almost every aspect of business, and the impact of digital technologies will only increase in the upcoming years. With changes in technology, the very core of finance - like transactions and related processes - is changing. This impacts other areas of business, too. Customers are expecting better digital services, meaning that the way teams collaborate also needs to transform and digitize.

In an era ruled by superior customer experiences and businesses converging towards being more customer-focused, digital transformation is a priority for all top business leaders. But not all digital transformation efforts yield successful outcomes. Organizations don’t always see the expected results immediately and often lose the stamina to witness the sustained impact of digital transformation. At times, these digital adoption projects are even halted due to specific challenges along the way.

Subscribers to our blog and podcast series know that Simpplr strives to share tips, tricks and best practices for connecting workforces all across the globe. And subscribers also recognize that this connection significantly impacts ROI. But, how does one prove this to be true? Well, we’re coming in hot with our latest helpful offering – How to Get the HR Resources You Need, By Showing Leadership the ROI They Want—In 5 Steps.

As a product manager, have you ever had to say no to improving your app’s notifications because of how complex the project seemed? If yes, you’re not alone. At Courier, we frequently see product teams deciding not to work on notifications. And PMs aren’t making that decision because a good notification experience is not important for their SaaS product or service — quite the opposite.

Undoubtedly, there is exponential growth in the software-as-a-service (SaaS) industry. This prolific growth has been accelerated by the global pandemic in the last two years. According to a Gartner report, the SaaS industry has grown its revenue from $120.69 billion to $171.92 billion in just two years. This translates to a 40% growth recorded between 2020 and 2022.

These six exercises will lead your team down the road less traveled.

Some people call them the “Sunday Scaries.” It’s that feeling in your stomach when you realize it’s Sunday night, House of the Dragon is over, and now you have to face the prospect of starting a new work week. You try to shake it off, realizing that wallowing in the same emotions every Sunday you used to feel on the last day of summer vacation is not only pointless but counterproductive. Monday, like Winter, is coming.

Building a creative, memorable brand may be more important than filing corporate paperwork and leasing office space. Without a highly recognizable identity that includes a narrative, an eye-catching logo, and a secure place in the culture, a business’s life expectancy may be shorter than people anticipate.

“It is the long history of humankind that those who learned to collaborate and improvise most effectively have prevailed.” – Charles Darwin; English Naturalist. Emerging economies and the power of the internet are unlocking numerous investment opportunities for entrepreneurs. They can learn about international market conditions and draft a business expansion plan accordingly. However, commencing a business and growing it overseas are two discrete things.

As humans, we can learn from everything. Lessons about the human experience are everywhere if you’re open to them. If you’re a lover of nature like me, you know that it has a lot to teach us. In oceans worldwide, pods of humpback whales form veritable choirs, singing a unison song at 188 decibels. That’s louder than the roar of a jet plane flying only 100 feet away. But we humans, limited by our audio perception and utter lack of the whale’s use of language—pay no mind.

Microsoft Teams is a cloud-based software within the Microsoft 365 application suite. The tool creates a highly collaborative and engaging environment with multiple organizational business units. As a modern unified collaboration (UC) platform, Microsoft Teams uses cloud-based calling, video meetings, messaging, chat, screen sharing, and third-party app integration. However, to ensure a great employee experience, IT must develop and execute Microsoft Teams monitoring use cases.

Collaboration is the staple of modern workplaces. Teams used to communicate with e-mails, but the hassle of finding and keeping track of information made them move to chat-based apps. Team chat apps made it possible to connect the whole team in a single place. But, collaboration doesn't stop with the team members; it extends to clients, tools, and bots, which are required by teams to work effectively and stay on track with goals.

Since remote work has become the new normal, companies have been on the hunt for the best tools to make operations more efficient. As a result, tracking the progress of different projects becomes even more critical while working remotely. Unfortunately, it’s not possible to personally keep track of what your team is working on every second of the day. One quick Google search, and you’ll learn that Asana and Jira are at the top of every list of project management tools available in the market.

T-Mobile, Expedia Group, Xero and Slalom are saving time, finding efficiencies and strengthening relationships with huddles.

Introducing a surface that boosts team productivity by turbocharging Slack and Salesforce Customer 360’s value.

Last quarter, we shared some amazing features with new hire onboarding and an upgraded newsletter offering––setting the bar for personalization enhancements. Keeping with that theme, Jackson, the Simpplr Fall ‘22 release, showcases a much-anticipated slate of new personalization capabilities designed to help organizations prioritize the employee experience.

In a digital-first world, organizations use a wide range of secure communication channels such as chat, email, phone, and video calls. In an enterprise, team members share sensitive information internally and with clients. Is your communication platform reliable at all times, with zero vulnerabilities? Your enterprise and customer data may be compromised if your platform doesn't guarantee these features. So, how does security for communication work on an enterprise level?

Let's first analyze its core before learning why the Defense forces must use on-premise models. Services for collaboration in the defense industry are far more significant than those in any other industry, including banking. Because they impact the country's security, the lives of the soldiers, and other important aspects, they perform a very efficient role, are intelligent, and unquestionably must be more secure than others.

The month of July 2022 was one of Rocket.Chat's busiest. We shipped Matrix Federation, new Video Conference Call Manager, and much more! There’s no slowing down. For August, we have some exciting features under our belt that will enhance user experience and give you more security options to fortify your business from threats. In 5.1, we have given our homepage a new look and revamped a few product user interfaces to make it more intuitive and easy to navigate.

Maybe the Next Big Thing has been there all along…

Newer, AI-powered voice technologies are transforming the Internet of Things industry. These new voice technologies and voice generators give IoT devices natural and responsive interactions with human users. They also reduce the need for screen interfaces and improve security by making it harder for hackers to break into devices. You might have seen negative user experiences with early IoT devices. They were partly due to clunky controllers and screens that were tedious to use.

Let’s be honest: the workplace isn’t what it used to be. That’s not necessarily a bad thing. After all, computers do make a lot of things easier. And not all old tech is gone — many people still use pagers to this day. But the dictaphone? The dot matrix printer? The teletype? Gone, never to return. The march of modern technology has been swift and merciless.

Effective communication at the workplace is crucial for every kind of business but it becomes even more critical when the company employs shift workers. Typically, companies that use shiftwork split the shifts into three different eight-hour shifts within a twenty-four-hour period. Therefore, different people will work at different times, which applies to workers, supervisors, managers, and others; like those who work in human resources.

Your product’s notification experience can make or break how your users perceive your application. That’s why getting the notification experience right should be at the forefront of product managers’ minds. But what, exactly, is a great notification experience for a mobile or web app? Here at Courier, we often hear this question from product managers.

There’s a difference between feeling tired and feeling burned out. You can overcome “tired” with a cup of coffee, an afternoon walk, or a good night’s sleep. Employee burnout, unfortunately, is a different animal. In 1974, psychologist Herbert Freudenberger published an early paper on staff burnout at a free medical clinic in Manhattan’s East Village.

Brainstorming is one aspect of team collaboration that can feel particularly daunting if you aren’t guided well on how to conduct it efficiently. Picture it for yourself. Imagine sitting at a conference table and having to come up with brainstorming session ideas from scratch without knowing the first thing about it. Every input or critique from an otherwise well-intentioned peer or a colleague can quickly start to feel like a scathing remark.

First wave of Slack Partner Industry Solutions will support customers in Financial Services, Manufacturing, Communications, Retail, Media and Tech.

The healthcare sector is undergoing a significant digital transformation. Patients increasingly gravitate toward healthcare providers who provide digital capabilities such as self-scheduling, in-app reminders, and, most importantly, secure patient messaging. Furthermore, digital healthcare innovations allow for intense medical and non-medical staff collaboration within and across organizations.

Every multi-national company today was once a startup and to be a successful company, there are some business tools for startups. Due to the rising cost of everything, startups and SaaS companies want to minimize their costs to have enough capital to run their business further. One of the most difficult part or aspects of starting a business is finding time to devote to it. Several people have found success without dedicating a substantial amount of time to their businesses.

Productivity is vital in any workplace - it drives a company or organization towards success. A productive workflow can be achieved by following simple tips that help create an efficient working environment and team. Great things can happen when everyone is on the same page and working together efficiently. But what happens when your team's workflow starts to drag? Here are ten tips to help you get your team back on track and boost productivity.

The situation is tense in many companies these days, particularly in tech. The Great Resignation; budget and workforce cutback, and the overall financial crises that many are facing have combined to create the perfect storm for HR. The burden is real––and heavy. And it’s time to offer some relief with equitable solutions.

Or, how we’re destroying users’ trust, and how to get it back. Check out the first post in this series as well: Building a Great UX Outside of Your App. There is a direct connection between all the unnecessary notifications you get on your phone and the sub-prime financial crisis of 2008. The connection is human behavior in a large and anonymous marketplace where bad behavior is rarely punished.

To be successful in business, it's important to have a great communication strategy. But what does that give small business projects? This blog post will discuss the best ways to communicate with your customers in 2022. We'll also present practical tips on creating a communication strategy that works for your business. Use these tips to build better relationships with your customers and increase profits!

Coming soon to a mobile device near you, the redesigned layout brings big changes to your Element app. With a focus on improving our users' workflows, we’ve ensured the app is cleaner, easier to browse, and faster to navigate, while keeping all the Element goodness! Over the last few weeks and months our mobile teams have been working hard researching, designing and building a new home page for both iOS and Android Element apps.

Learn how to prioritize what matters – and let go of what doesn’t.

Secure collaboration isn't just limited to board meetings at the workplace. Given the increase in remote work, there's been a boost in the number of tools that make online collaboration possible and productive - and effective collaboration sets successful teams apart from those that are not.

Did you know we drink 517 million cups of coffee every day in the U.S.? Those 3.1 cups per person add up to one whopper of an industry. And it’s no surprise who’s at the top of the coffee game: Starbucks. But there’s an alternate timeline out there with no pumpkin spice lattes. One where CEO Howard Schultz didn’t return to the helm in 2008 to turn the company around in the wake of store closings, widespread layoffs, and a significant drop in share price. How did he do it?

Stephanie Briggs, director of employee experience at Ivanti, knows what it takes to provide the ideal employee experience. Storytellers are a special breed of people who understand the nuance of communication and the sacredness of words. They comprehend how people may need to hear messages in various ways to grasp a story’s essence and inner meaning. You’re a lucky company when you have such an individual leading your employee experience.

Collaboration platforms make team collaboration easy for modern workplaces, remote and otherwise. As they say, two heads are better than one! Different collaboration tools are curated to make different tasks easier and increase productivity. In addition to helping teams achieve common goals, they also help to track changes and updates. This article gives you an overview of collaboration platforms in several categories.

Today’s top companies are embracing a more flexible and productive way of working by uniting their teams and tools in one place.

If you have seen the movie Office Space (1999), you know all about pointless TPS reports, impossible-to-understand printer instructions, (“PC Load Letter”), and micromanaging superiors. Office Space was an office comedy, so the portrayals were a little extreme. But who can’t relate to the annoyances of working in an office, even if we work remotely?

Hybrid work has become commonplace in the aftermath of the Covid-19 pandemic. Teams who once had a fine-tuned rhythm for managing projects were suddenly forced to learn how to work together from miles apart. Although communication tools have made remote work much more efficient, it hasn’t been without its hiccups.

This month, the team at Miro has been busy making improvements to the board experience. We’re really excited about auto-playing GIFs and building brand asset catalog capabilities for your digital asset management. We’re also delving further into connecting Miro with key tools like Smartsheet and Azure DevOps, to make working out of Miro even more intuitive. To see all the newest features that will help you work even better with Miro, here is our roundup of releases from August.

The title asks whether it can chat and call on a cruise ship. No cell towers on the ocean floor are large enough to handle cruise ships. You can use the maritime provider's network when cruising and chat on cruise ships or call on cruise ships while onboard. However, this is an expensive option that most cruisers choose to forgo. There was a time when humankind successfully coexisted without communication, namely without messages, calls, etc.

UX Research gained a central role in organizations over the years. As UX teams grow, the challenge now is to have a unified UX research front, where knowledge is accessible, people understand research insights, and have the necessary tools to innovate and improve their products. We present to you a new UX Research Repository Template and how Miro serves as a database for so many UX teams. As a content professional, I’ve personally benefited from UX research findings.

Productivity and collaboration are two of the most important aspects of any team’s success. Having productive meetings is a great way to ensure that your team is on the same page and working together towards common goals. However, coming up with new and innovative ideas for team meetings can be challenging. To that extent, in this article, we will share some of the best team meeting ideas we have come across.

Recently I had a chance to talk to DevOps Minneapolis about the true nature of user experience. The audience found this information to be particularly interesting, so I thought it would be helpful to share it with a wider audience. This post will be the first in a series of three posts that will discuss user experience beyond your app’s UI and how you can optimize it. So where is your user experience? More generally, where does your application happen?

There’s no question that we’re living in turbulent times, and workers are leaving their jobs for new ones in droves. In January 2020, just before the pandemic hit, the World Economic Forum predicted that rapid technological changes would transform nearly half of all core skill sets within two years. But two years later, it turned out that the technological shift wasn’t the cause of the so-called “Great Resignation,” but mindset and attitudes about work.

Communication within the workplace isn't just board meetings anymore. It extends to conference calls, virtual meetings, and discussion threads. Teams today need the right platform for seamless business communication compared to slower alternatives such as email. Introduced in 2013, Slack provided a solution for workforces across the globe. It offered real-time communication, adding and editing files, and tagging co-workers in work threads and discussions.

A customer’s journey begins much before they become your customers. If you wish to grow a loyal customer base, you need to understand how to deal with different types of customers. You can categorize the different types of customers by identifying the specific needs of each potential customer or customer segment. Search for your brand on review websites or social media. You’ll get a bunch of different reviews & reactions to your products and services from customers.

Because if there’s no agenda, there shouldn’t be a meeting in the first place.

Follow along with the video tutorial: We are launching our first hackathon next week, and giving away over $1K in prizes! Join us in building a cool project and winning any of the following prizes 🏆 Additionally, everyone who submits a project successfully integrating the Courier API will receive a $20 Amazon gift card! Not sure where to start? In this tutorial, we will be building a Node.js app that sends multi-channel notifications in morse code.

We have seen tools like Zoom and Webex soar in popularity in the past few years. As more and more people work from home, it is only natural that we need to have the best software to assist with this. However, the key is figuring out which tool will be best for your business based on the sort of meetings you will be holding and the features you require.

Get the scoop on jargon, sign-offs, and common faux pas from an executive communications coach.

When you’re living in the middle of a workplace revolution, it can be hard to see the forest for the trees, especially if you’re a Millennial who grew up with technology — literally. Born between 1981 and 1996, Millennials ranged from eight to twenty-three when Facebook was first released on the Harvard campus in 2004. (Yes, Facebook is that young.) After that, more social networks followed: Twitter in 2006, Instagram in 2010, and now TikTok in 2016.

Many businesses start working with Jira because it can offer fantastic benefits for quality of work as well as productivity. This is a very powerful tool that can be extremely useful in its ability to be deployed by a wide range of organisations while being adaptable to their individual needs; it is highly flexible. However, for all of its benefits, working in Jira can be intimidating and overwhelming.

It’s a big industry, software. There’s a lot of money to be made, and a lot of fun and satisfaction to be had. With skills in DevOps, you’ll always be in demand – as a freelancer, or as an employee. But DevOps isn’t for everyone, and it’s certainly not an easy ride. Let’s look at what it takes to practise DevOps, and how to become a DevOps engineer.