Teams | Collaboration | Customer Service | Project Management

Basecamp

Basecamp for Marketing Teams | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on April 6, 2023), Ashley, Laura and Kimberly from the Basecamp Customer Success team are joined by Basecamp's Head of Marketing Glenn Pajarito. During this one-hour session, the team shows how Basecamp can be set up for use by marketing teams while they demo the Basecamp project management software, share best practices, and answer customer questions live.

Basecamp for Web Designers | Basecamp Office Hours

In this Basecamp Office Hours session (recorded live on April 12, 2023), Ashley, Laura and Kimberly from the Basecamp Customer Success team are joined by Basecamp Principal Designer Jason Zimdars. During this one-hour session, the team shows how Basecamp can be set up for use by web design teams while they demo the Basecamp project management software, share best practices, and answer customer questions live.

8 Employee Onboarding Best Practices to Make Everyone's Lives Easier

New hires slog through a lot before they’re ready to operate at the rate of someone who’s been there for years. And should you leave out important steps when getting someone set up, you could end up with a new employee who doesn’t know where to go for help, isn’t sure what they’re supposed to be doing every day, and ends up regretting their decision to join your company. New hires are also judging you during their first weeks at the company.

Project Management for Remote Teams: The Best Project Management Tools & Tips

People love to give advice. And when the whole world seemed to go remote in 2020, the advice of how to best work remotely started to flood in. Some advice was sound. Other advice was downright harmful. There are threads all over Reddit, Twitter, and at least a dozen established Facebook groups with countless experts in remote work—”experts” who have barely been doing it for a year.

Made in Basecamp with Hilary Fitzgerald Campbell

Hilary used to keep her client notes, doodles, ideas, and invoicing scribbled on post-its, napkins, a pile of sketchbooks, emails and texts. Then she discovered Basecamp. A refreshingly simple project management app, whether you're tech-savvy and have a project manager, or you're a cartoonist that has to do it all.

Project Collaboration Tools That Drive Better Results

Can you hop on that meeting? Will you take a look at this graphic? Give me your thoughts about this initiative quickly. What do you need me to do here? Here’s a task I need you to complete by the deadline. Which of these common workplace requests sound like collaborating? I’ll give you a hint: it’s none of them. The truth is, most of us aren’t really collaborating at work.

37signals: Live design review, recorded.

Curious how we do design reviews remotely at 37signals? Here's a recording of a live one we did this morning for a new feature we're building into HEY (hey.com), our email service. Two people. Jason Fried (first voice you hear), and Jason Zimdars (second voice you hear). Zimdars was showing Fried where they're at on this feature that lets you send the same reply to multiple people at once in separate emails. Think old school mail merge, but drastically simplified in email.

10 Business Growing Pains & How to Solve Them

Business growth is the focus of so many company goals but the very idea comes in only a few forms: Sales growth. Profit growth. New products. Traffic or audience growth. These are what most think of when they discuss growing the business, but they’re far from the most important factors. Not only do they contribute to company growth, but also help to maintain it. Most inexperienced business owners never predict what happens to the business’s structure when they achieve those growth goals.