Teams | Collaboration | Customer Service | Project Management

Latest Videos

Mastering Collaboration in Miro: A Guide to Team Success

Unlock the full potential of team collaboration with Miro! This video is your ultimate guide to harnessing the collaborative features of Miro, making teamwork more efficient, engaging, and productive. Whether you're working on a complex project, brainstorming sessions, or coordinating with remote teams, our tips and strategies will help you collaborate in Miro like never before.

How to: Avoid common Zendesk mistakes in 2024 | Customer success resources

✅ This video discusses some of the common mistakes Zendesk users make when it comes to routine maintenance and how to repair them. ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to: Optimize your Zendesk in 2024 | Customer success resources

✅ This video will serve as an introduction to our series on optimizing your Zendesk, give you the ultimate optimization checklist, and help point you in the right direction! ⏳ Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Jira Integration: Add a Help Desk to Project Management And Software Development

If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect for having the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks. As a result, you'll be able to link any Jira issue to a service desk request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Desk – avoiding having to go back and forth between solutions.