Atlassian: Dev & Support join forces: How Atlassian scales service delivery with Jira Service Desk Data Center

Atlassian: Dev & Support join forces: How Atlassian scales service delivery with Jira Service Desk Data Center

 PT
Online

Learn how the Jira Service Desk development and support teams at Atlassian use Jira Service Desk Data Center to promote collaboration and improve customer outcomes.

Growth can be challenging, especially when existing systems and tools start to buckle under pressure. By designing scalable systems and practices, high-performing enterprises can stay ahead of the competition.

A few years ago, the Jira Service Desk development and support teams experienced the challenge firsthand. Now, they are ready to share their learnings.

In this webinar, Jira Service Desk Server teammates Aliaksei Melnikau, Engineering Senior Team Lead, and Alyssa Warren, Product Marketing Manager, will share the story of how these teams created a collaborative culture and a system to support it using Jira Service Desk Data Center. You’ll learn:

  • How the Jira Service Desk development and support teams built a collaboration protocol using Jira Service Desk Data Center
  • Concrete steps for how to unify your development and support teams
  • How the latest features of Jira Service Desk Server & Data Center can help your organization scale service delivery