Self-Service for B2B Customer Support

Self-Service for B2B Customer Support

Jul 1, 2018

Self-service customer support is must-have for any B2B support organization. Customers prefer and even demand it, and the benefits for the company are undeniable: reduce support costs, improve customer satisfaction, and increase efficiency.

This eBook explores the importance of self-service support, why it makes for great customer service, and how to properly implement self-service options.

Download our eBook to learn:

  • The role of customer self-service
  • Why customers prefer self-service
  • How self-service reduces costs and improves performance
  • How to get your customers to use self-service