Teams | Collaboration | Customer Service | Project Management

February 2022

10 Practical Tips to Improve Your Time Management Skills

No time management app or technique can help you manage your time better if you don’t have the necessary time management skills. And employees having exceptional time management skills are more efficient, productive, and more likely to succeed at work. The trick lies in effective task management and using your time efficiently to get more things done each day. And though it sounds simple, it’s much harder to execute.

Integrations to brighten up your month

Lodago (Support) (Sell) optimizes your online appointment booking so you can save time, energy, and money. Make appointment scheduling as easy as possible so that you can boost your productivity and sales. You send interactive emails to your prospects from your CRM. The availability of your calendar is integrated inside the email. Your prospect opens your email and can choose a time slot directly inside the email, without leaving their inbox.

Working Hybrid In 2022? Here's What You Need To Reconsider

According to a report by Microsoft, around 70% of workers expect the remote work ecosystem to continue. The report further adds that 65% of them are looking for more in-person time with their colleagues. These contrasting trends point out that a working hybrid ecosystem is the reality of modern times that is here to stay in the long run.

Introducing Rocket.Chat University: the learning hub for all-things open-source and Rocket.Chat

We’re firm believers in the power of open source. By being open, we’re able to share with the world - and sharing is one of Rocket.Chat’s core values. As a part of our open-source commitment and our mission to empower our community, Rocket.Chat is proud to launch our very own University program!

Why Vision Helpdesk Is Ideal Live Help Chat Software

Efficient customer support plays a crucial role in your business’s overall growth and continuity. It starts with communicating with your customers using the right tools and platforms. With the increased technological trends today, you can easily reach out to your customers using live help chat software. This tool helps you stay connected with your customers and remain ahead of the game no matter the competition within your niche.

Women of Influence: The Top 25 Innovative CX Leaders

As the COVID-19 pandemic disrupted many industries worldwide, customer experience proved to be more important than ever. From introducing cryptocurrency to the Latin America market, to offering a free learning online platform for students and playing a key role in the digital transformation of health services, these leaders are making waves in the CX space, and inspiring others along the way.

Interoperability: Open APIs are a start, Open Standard is better

The EU’s next discussion on the Digital Markets Act (DMA) will take place soon and interoperability for online communications (messaging apps, collaboration tools and social media platforms) will be at the heart of it. Interoperability was one of the key features of the DMA when it was first advertised, as it’s completely aligned with the fundamental goals of the act.

Top 10 Challenges of Global Virtual Projects in 2022

Here are some challenges of global virtual projects you should know. 1. Constant learning new software 2. Bad communication 3. Language barrier 4. Different work ethics Virtual projects are now surging in popularity thanks to the Covid-19 pandemic and its results. The pandemic has forced companies to continue working while keeping employees safe and ensuring all the tasks are well-executed. This is where global virtual projects come in handy.