Teams | Collaboration | Customer Service | Project Management

July 2021

Outsourcing to China: Pros, Cons & Best Practices for 2021

Outsourcing to China is a strategy that has led several businesses to success. However, it can also lead to financial losses if done with insufficient information and poor planning. But, don’t worry! We’ll guide you through it. In this article, we’ll discuss the 9 key benefits and 4 major challenges of outsourcing to China. We’ll also go over a few steps you can take to outsource to China successfully.

7 Popular Alternatives to Outsourcing (2021 Guide)

Outsourcing involves handing over non-core business processes to another company. Unfortunately, outsourcing can lead to reduced productivity and security risks, both of which negatively affect business. As a result, many companies are reconsidering outsourcing. Fortunately, there are many cost saving outsourcing substitutes that you can go for instead. In this article, we’ll introduce you to the 7 best alternatives to outsourcing that can increase your business’ growth.

Call Center Outsourcing: Using It to Your Benefit in 2021

Outsourcing, the practice of hiring another company to carry out a business operation, has gained popularity over the years due to its cost-effective nature and convenience. And customer support is one of the most commonly outsourced business functions. Many companies that have opted for call center outsourcing have experienced an improvement in customer satisfaction levels and business growth. In this article, we’ll discuss what call center outsourcing is, its advantages, and disadvantages.