Teams | Collaboration | Customer Service | Project Management

March 2024

The joyful feeling of being productive on Zulip

Today is my three-year anniversary as the product leader for Zulip, the organized team chat product. When I left my job as a data science manager at Lyft, the career change felt like an experiment. Now, I’ve been reflecting on why it’s hard to imagine working on anything else. I’ve never had much patience for technology that’s not doing what I need it to do. Confusing interfaces drive me crazy.

Employee Monitoring Software

In today's rapidly evolving professional landscape, the utilization of employee monitoring software has become increasingly prevalent. This technological trend, often dubbed as "Keeping Tabs," is reshaping the dynamics of modern workplaces. While proponents argue its efficacy in enhancing productivity and security, critics raise concerns about privacy infringement and its impact on employee morale. Let's delve into this contentious topic to uncover its nuances.

Skype for Business retirement: What happens next?

Since its initiation in 2014, Skype for Business has been one of the most valuable tools for millions of people worldwide in terms of calling, instant messaging, and video. Microsoft had finally decided on Skype for Business retirement by July 31, 2021. It intended to transition all Skype customers to Microsoft Teams. Teams, the cooperation hub, combines chat, video, phone, and document collaboration into a single, integrated software.

How Technology Enables Precise Communication and Coordination in the Defense Industry

In the high-stakes defense sector, where the margin for error is razor-thin, communication is everything. Imagine coordinating over 1.3 million active-duty personnel across the globe. That's the reality for the United States, home to one of the world's largest military forces. This sheer size underscores the need for seamless communication. It's about ensuring messages are sent, clear, received, and correctly understood, no matter the circumstances.

Mastering Pay Per Call: Essential Tools & Strategies

Pay-per-call advertising is a type of media buying in which companies pay for incoming phone calls caused by certain marketing efforts. Pay-per-call lead generation is necessary for digital marketers who want to make more money. Whether or not you are already familiar with affiliate programs that pay daily, PPC affiliate marketing is something that you must be knowledgeable about. In this article, we will talk about the most famous and best pay-per-call companies you should know about.

How to Control Development Costs: Strategies for Cost Management in 2024

Mobile applications are becoming an essential tool for companies and entrepreneurs. They may create new income streams, improve consumer engagement, and streamline processes. But knowing the costs involved in mobile app development before jumping in headlong is essential to the success of a project. This article examines the variables that affect how much does an app costs and provides advice on how to control them.

Federal zero trust strategy: are you ready?

Federal agencies deal with sensitive data and critical infrastructure while executing their public functions. They are naturally vulnerable to malicious attacks and data breaches. While strategic use of technology and cloud-based systems is important to delivering their mission, security monitoring is crucial. The federal zero-trust strategy calls for a holistic approach to protecting data and systems. Doing so helps mitigate safety concerns and service disruptions.

Moderate with purpose - Powering a safer digital world with Rocket.Chat

Picture this; a virtual coffee shop, where ideas, thoughts, and perspectives merge to form a vibrant community. Just like in any coffee shop, there are rules to ensure a harmonious environment — you shouldn’t litter or disrespect others’ space. Similarly, in our digital platforms, moderation serves as these essential ground rules. Message moderation in a communication platform involves overseeing and managing user content.

Social Media Strategies for SaaS Success in Digital Marketing

In today's tech-heavy environment, social media has become a key player in the marketing game plan for all businesses. In the realm of SaaS businesses, social media isn't just a handy tool - it's your ace in the hole for broadcasting your brand message and reeling in those all-important leads; basically, it’s non-negotiable. So, you're a SaaS business looking to win at digital marketing? Let's dive into killer social media tactics that can skyrocket your success.

The Role of Cloud Services in Supporting Secure Instant Messaging and Collaboration

In today's digital age, secure instant messaging and collaboration are paramount for businesses seeking to maintain efficiency and safeguard sensitive information. The integration of cloud services has been a game-changer in this domain, offering scalable, flexible solutions that meet the growing demands of global teams. This article delves into cloud services' critical role in enhancing communication security and collaboration associated with cloud adoption.

Secure video conferencing for Matrix

The Future of Secure Communications, a study from Forrester Consulting that Element commissioned, shows that 79% of technology leaders at large organisations feel their sanctioned video conferencing tools fall short in adequately supporting secure and reliable partner communications. Likewise, 76% said their sanctioned voice tools were not well suited to secure communication.

5 SMART Goals Examples for Remote Teams

Hybrid work is increasingly becoming popular, and as we shift towards more remote work and less face-to-face interaction, there is a risk of employees feeling disconnected and less engaged with their work. This reduced engagement can lead to demotivation and may signal ineffective management practices. To keep the team aligned and motivated, adopting SMART goals is a straightforward and efficient method.

Tech Empowerment for Legal Professionals: Harnessing B2B Tech Products for Productivity Gains

People often think the law industry doesn't like new technology. But, legal tech (technology made for law) has started to change this view in recent years. B2B tech products appeared to change lawyers' perceptions about productivity, streamlined processes, and client outcomes. How exactly is technology helping lawyers improve their work? Let's figure it out.

The Impact of Workplace Injuries on Employee Productivity and Healthcare Costs

Workplace injuries are a significant concern for both employees and employers across various industries. They can result in considerable physical, emotional, and financial strain. According to the Bureau of Labor Statistics, millions of nonfatal workplace injuries occur every year, with a fraction leading to time away from work. The nature and frequency of these injuries vary, but there are several types that are consistently reported as the most common.

Air-gapped collaboration: a must-have for defense and government

Protecting sensitive data is critical, particularly in the defense and government sectors. The defense sector handles sensitive information that, if disclosed, might jeopardize national security. Additionally, Ransomware as a Service (RaaS) is becoming big business. So, the digital battleground is just as important as its physical equivalent. One option to ensure safe mission communication is to use a self-hosted, air-gapped environment.

Tech Solutions Reshaping the Roofing Industry in 2024: Innovations and Efficiency Gains

The landscape of the roofing industry is undergoing a remarkable transformation, driven by a commitment to efficiency and sustainability. This evolution is marked by the adoption of groundbreaking innovations, including self-healing materials and advanced digital tools, heralding a new era for smarter and more resilient roofing solutions. Contractors now leverage sophisticated technologies, such as drones for aerial inspections and 3D modeling for unparalleled precision in measurements.

Online Tools and Techniques for Sustainable Branding

In the contemporary business landscape, the imperative for sustainability has become more than a trend—it is a fundamental ethos that resonates with consumers worldwide. As climate change, resource depletion, and social responsibility take center stage, companies are compelled to reevaluate their strategies and adopt a more sustainable approach.

6 key components of public safety communication

Public safety agencies' core purpose is to protect people's lives during emergencies and unanticipated crises. Therefore, they must have a robust public safety communication system to deliver timely information, promote immediate actions, and exchange mission-critical material and data. The system should also facilitate communication between emergency responders and provide updates to the general public.

Five Innovative Ways to Make Your Team Feel Valued From Day One

Making your team feel valued and appreciated goes beyond competitive salaries and good benefits packages (although these greatly matter, of course!); it’s about creating a work environment where your employees feel a sense of belonging. When your team members feel accepted, like they’re an integral part of your organization, they feel happier and, as a result, are more motivated and productive.

The EU Digital Markets Act is here.

March 7th 2024 is the deadline for large messaging providers (so called ‘gatekeepers’) to comply with the EU’s Digital Markets Act regulation, which requires them to offer interoperability to third party messaging services. This lets users use their preferred messaging service, rather than being obligated to use the same service that their contacts happen to be on.

What is in-app communication and how to excel at it

Did you know that the average smartphone user has around 80 apps installed on their device? Yet, users only use about 9 of these apps more frequently than the others. User engagement trends have undergone a significant shift in recent years, and in-app communication strategies are proving to help capture and retain users' attention. In-app chat refers to the messages, notifications, and prompts that users encounter while using an app, guiding them through various features, updates, and offers.

7 essential messaging SDK components

Real-time communication has taken the centerstage for business growth and user retention. In-app messaging applications empower businesses to engage with customers instantly. Without this, businesses become vulnerable to competition losing out on customer base and revenue potential. As per Business of Apps estimates, However, building a new chat app from scratch is complicated. It consumes considerable time, effort, and resources.

Advancing Team Collaboration with Memorable Domain Names

Picture your team, each member's brain buzzing like a well-oiled machine, seamlessly exchanging ideas. Now imagine if a single, memorable domain name could turbocharge this process. It can. The strategic pick of a domain is not just an address; it's the fuel for efficient team collaboration and communication. Consider Troop Messenger as your digital roundtable—the place where minds meet and innovation sparks.

What Your Communication Styles Say About You

Technology and the evolving needs of companies have changed workplace roles across generations. Similarly, the ways we communicate with colleagues have also undergone shifts. Decades ago, people mostly relied on handwritten messages. Then, they began creating documents on typewriters, and the computers. More recently, many employees are resorting to just texting things to each other at work, or at least using email.

50+ Amazing Team Collaboration Tools

Effective team collaboration is a hot trend in the business world, where team collaboration tools play a vital role in improving both the process and the final outcome of teamwork by saving time, money, and energy. You can easily find a lot of strategies and how-tos describing ways to enhance employees’ performance and boost productivity. However, nobody gives you guarantees that the advice you’ve decided to follow will work for sure and produce tangible results.