Teams | Collaboration | Customer Service | Project Management

December 2023

AI-Based Tools for Starting and Scaling Your Business

Artificial intelligence (AI) is transforming our work, driving innovation and saving time. If you’re looking to start a new business from scratch or expand an existing business, AI tools provide incredible opportunities for innovation and growth. With the right AI solutions in place, you can launch and proliferate. What can AI tools do for your business?

Digital Transformation in the Workplace: Boosting Productivity through Tech Integration

Students today are experiencing a sense of empowerment throughout their journey thanks to the workplace transformation strategy. Technology is reshaping education in ways. The impact of technology on a scale is undeniable and seems to be here to stay. So why not harness its potential in the classroom for your benefit? As an educator or parent, you're always looking for approaches to create a learning environment.

Everything You Need To Know About Inclusive Communication in the Workplace

Effective communication lies at the heart of a thriving organization. From one-on-one conversations with co-workers to general announcements and company updates, it’s safe to say that communication keeps the workplace going. Over time, the dynamics of workplace communication have evolved. Employees from diverse backgrounds want to be recognized and acknowledged. That’s why there’s presently a due emphasis on inclusion in workplace communication.

Skype for Business End of Life: what you can do about it

As the sunset date for Skype for Business looms, many organizations still grapple with its impending end. Announced two years ago, the "end of life" phase signifies more than just a transition; it's a critical juncture for IT leaders and C-suite executives to reassess communication tools and data security strategies.

How to automate your work with Slack

Workflow Builder is a tool in Slack that allows you to automate tasks without needing to know how to code. You can use it to create workflows that send messages, create forms, or integrate with other apps. Here are some examples of common tasks you could automate with the workflow builder: Let’s work together and create a workflow using Workflow Builder, showing you how to get started + some best practices.

A new Zulip plan for self-hosting without commercial support

On Friday last week, we announced Zulip 8.0 and some big pricing changes for Zulip’s self-hosted customers. In response to feedback from our user community, today we are adding a new Basic plan for self-hosted Zulip installations. The Basic plan is priced at $3.50/user/month, and includes unlimited access to mobile push notifications. It does not include commercial support, which still requires purchasing a Business or Enterprise plan.

CLOUD Act: what is it, and how does it affect cybersecurity?

The conflict between privacy rights and state access to information has become a focal point of legal and ethical arguments in an era when data is important. The Clarifying Lawful Overseas Use of Data, or CLOUD Act, a law with far-reaching repercussions for persons and organizations, is a crucial factor in this ongoing debate. This law changes the game for how data is handled across borders, impacting our privacy and cybersecurity.

Zulip 8.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 8.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

How to Dramatically Improve Your Sales Team's Performance: 22 Tips

The premise is simple: by improving your sales team’s performance, your team will generate more sales, ultimately leading to higher profits. Therefore, make sure you take note of the following twenty-two helpful tips so that your sales team’s members can dramatically enhance how well they perform.

Pioneering digital accessibility with BITV 2.0 certification

Accessibility is of paramount importance to Rocket.Chat, as we believe that communication tools should be available to all, irrespective of their technical prowess or physical abilities. Accessibility is the cornerstone of our commitment to inclusivity, community and collaboration in regulated organizations. Rocket.Chat recently got BITV 2.0 certified, making it the first-ever collaboration platform to accomplish this feat, not just in Germany but globally.

Synapse now lives at github.com/element-hq/synapse

Hi all, As we announced in November, Element is switching to use the Affero General Public License (AGPLv3) for its future contributions to Synapse and related backend Matrix projects. The repositories will live at github.com/element-hq (newly renamed from our old outdated name of github.com/vector-im); we’re switching them over starting today, commencing with Synapse.

6 Key advantages of business networking for professionals

In an era where who you know often proves as valuable as what you can do, effective business networking is more than a mere exchange of business cards at industry events. It's a strategic and powerful tool that can propel professionals to new heights in their careers. In fact, statistics show that around 80% of professionals find networking essential to their career success. In this article, we’ll delve into the six key benefits of networking in business for you as a professional.

7 best Mattermost alternatives for secure business messaging

Mattermost is one of the popular collaboration platforms with advanced messaging and chat functionalities. It is an open-source platform, and its features can be customized to meet different business requirements. Yet, for many privacy-oriented and personalization-focused businesses and organizations, Mattermost has limited capabilities when it comes to scalable external communication with vendors, customers, and more.

The Role of Instant Messaging in E-Learning: Improving Communication and Engagement

Technology is revolutionizing the way we learn. From a school management software development company to an LMS developer—everybody is integrating the newest technological solutions into their tools, making them more efficient and attractive to customers. And in the myriad of tech instruments that are available to us today, one tool stands out as a game-changer for both educators and learners—and that is instant messaging (IM).

How to Promote Mindful Communication in the Workplace

Workplace communications can be fraught with difficulties. Office politics, personality clashes, and other factors can mean that communications can sometimes break down. When communication breaks down, it can have negative effects on productivity and efficiency for teams and the business as a whole. What can you do to avoid potential issues? How do you ensure that communications remain as positive as possible and that staff remain on good terms and work towards common goals?

6 best chat apps for students in higher education

Students of today have been brought up in a digital-first world. Not only are they used to instant messaging and chat, but also expect it as an integral part of technology they use. By integrating solutions that enable instant communication via chat for students, universities can meet these expectations head-on.

50+ Holiday and Vacation Quotes for Those Who Love To Travel

A vacation offers you the chance to revitalize and renew your mind and body. Vacations offer us a change of scenery, a thrill, and a means of escaping routine and fatigue. A healthy and balanced lifestyle requires vacations, just like a decent diet and regular exercise. Although some may view them as luxuries, they are important if you want to live a better and more full life. While vacations also trigger your productivity as you return with a fresh mind, Chanty does the same for you too.

How to Communicate Professionally Through Email at the Workplace

Among the various methods of communication in the workplace, emails play a pivotal role in keeping members of your organization and teams informed on important updates. That’s why the ability to convey messages effectively through emails is a valuable skill. For one, effective workplace communication is the cornerstone for collaboration, clarity, and cohesive team dynamics.

Christmas Holiday Guide for SaaS: Sales Tips, Marketing Tactics, and Best Christmas Deals

The holiday season is approaching. It’s a lovely time of the year for everyone. Cities will be decked, and people will be willing to spend more. It’s also a time of the year when software companies experience a lot of pressure. Despite the holidays being a booming sales season, it’s also a very busy time. During the festive season, businesses make the majority of their revenue.

Introducing the new Starter & Pro plans

In the last few years, we’ve seen Rocket.Chat grow from an open source messaging platform to a fully-featured, extensible, secure and compliant collaboration platform used by many of the world’s most regulated and security-conscious industries. As a Commercial Open Source Business, during this time, we have added a wide range of premium capabilities that help organizations work more efficiently, communicate with their customers effectively, and extend Rocket.Chat intelligently.