Teams | Collaboration | Customer Service | Project Management

January 2023

How to Send Invoice and Add Payment Reminder in Next.js with Courier API

A lot of open-source invoice management apps are built with Laravel. As a Javascript developer, I wanted to build the “React Solution” for devs that are familiar with React and Javascript. A problem I found when building with services in Node.js is that there is no built-in mailer. So, I had to find a 3rd party service to do that for me.

What is The Importance of Chatbots in Handling Finance

The financial and banking industries have undergone remarkable growth in recent years. Banking Technology, or FinTech, is a cutting-edge program created for the financial sector to give their customers next-level customer support via chatbots. The goal of chatbots for fintech is to provide clients with the most flexible assistance possible while also serving as a guidance channel to help them better understand their demands.

Using Scrum Values Can Help Your Company Collaborate Better - Here's How

When it comes to the business world, things can change in an instant. What was once successful and profitable can quickly become obsolete. To stay ahead of the competition and maintain a strong foothold in the market, businesses must be willing to adapt and evolve with the times. Scrum can be useful in this situation. Scrum values are essential for businesses looking to succeed in today’s market. When a business neglects them, they risk becoming irrelevant and losing out to the competition.

How to optimize the productivity of your technical and operational teams with Mattermost

Technical and operational teams must manage complex workflows and tools every day. But when it comes to supporting these critical processes, general collaboration tools often fall short. Learn how Mattermost supports technical processes for better team collaboration.

In-app messaging: 15 examples to engage users

In today's fast-paced digital landscape, engaging with users is more important than ever. As a business, having a direct line of communication with your customers can increase customer satisfaction and loyalty. According to a study, 85% of businesses will provide direct communication channels like live chat to their customers by 2022. That's where in-app messaging comes in, offering a convenient and effective way to communicate with users at their fingertips.

Slack vs Discord: Identify your go-to tool

When it comes to choosing a communication platform for your company or startup, Slack and Discord are two popular options that are often considered. Both platforms offer a range of features that can be useful for teams, but they have some key differences that may make one a better fit for your needs. Slack is a business-oriented messaging platform that is designed for team communication and collaboration.

The Importance of a Marketing Plan and How to Create One

Do you know that, in today's digital age, the success of your business depends more on your marketing plan than the quality of your products or services? The days of relying solely on word-of-mouth advertising are long gone; this tiresome practice has been replaced by the marketing plans that you have chosen.

In-app messaging: A solution for enhanced user retention

In-app messaging is becoming an increasingly popular to reach product and app users, making it a critical component of a strong customer engagement strategy. It has proven to be an effective tool for improving user engagement, driving sales, and increasing user retention. With the rise of mobile app usage and the ever-increasing competition, it's essential for businesses to understand the value of in app messaging and how it can benefit their growth prospects.

8 Slack Competitors. What Team Chat Tools Are Leading the Way?

Slack has quite a buzz. With 10 million+ daily users and more than a $27 billion valuation, it is undoubtedly one of the most popular team communication platforms. However, Slack has gained a lot of competitors throughout the years (Microsoft Teams, Facebook Workspace, to name a few) that offer highly competitive features and packages. And since Slack’s price tag is quite high many tools deliver more affordable solutions. So, who is breathing down Slack’s neck? Let’s find out.

9 key app engagement metrics and how to optimize them

Imagine a world where your app resembles a bustling metropolis, teeming with engaged users and crowded with activity. Fascinating, for sure. But how do you transform this vision into a reality? The answer is simple: by understanding and optimizing your app engagement metrics. Without measuring user engagement, you're flying blind - you'll never know which areas of your app are thriving and which need improvement.

7 Attractive Phrases To Email Like A Boss

Writing emails is a form of professional communication art in itself. To be heard and pay attention to your email, you need to learn how to formulate your sentences correctly if you want to convey your message in the right way. Unlike other means of communication, email takes time, so you need to be laconic. So, consider some attractive phrases that will allow you to write emails like a boss.

10 Tools to Keep Your Workflows Aligned While Promoting Positive Team Culture

A positive team culture encourages people to express themselves freely – while still being professional, of course. Teams need to work as a unit for a company to grow. And they work best when the team culture facilitates and rewards healthy collaboration based on honesty and transparency. Given how dramatically the work culture has changed in the last few years, you need the right tools to keep going.

What is app engagement? 6 effective tactics to drive user retention

Our daily lives now rely heavily on mobile apps, with millions of people using them for everything from messaging and social media to shopping and entertainment. However, with so many apps available, it can be challenging to stand out and attract a large and engaged user base. This is where app engagement comes in. Data plays a crucial role in interpreting app engagement. By tracking engagement metrics, companies can make data-driven decisions to improve the app and increase conversion rates.

13 Best Team Chat Apps. Who's Got the Muscle?

Here’s the truth: there are hardly any ‘team chat apps’ left on the market. Today’s corporate messengers are not just about communication anymore. As business demands have risen, team chat apps have turned into powerful collaboration tools. They mix chats, audio/video calls, file sharing and integrations with third-party apps, becoming a kind of ‘work hubs’ to satisfy all business needs.

Developer Productivity Trends to Watch in 2023

It’s a new year and a new quarter – what better time to take a step back and think about the ways your team can collaborate more effectively and work more productively moving forward? Last month, we released the results of our annual developer productivity survey and our analysis of the trends and challenges that will shape the way developers and technical teams work in 2023. Read on to learn more about the developer productivity trends we think will make a big impact this year!

9 best ways to increase user engagement on your app in 2023

User engagement is the process through which users can interact with your app for its intended purpose. It is the fundamental pillar of effective app strategies. As per research, app engagement increased by 30% between 2019 and 2020 and 7% between 2020 and 2021. Even though acquiring new customers is challenging in its own right, it becomes even more complicated when the space is highly contested among different brands competing for users' attention.

In-app chat vs. text: which is better for your business?

Communication plays a crucial role in building long-term relations with clients. Businesses have multiple ways of communicating with their clients, including voice calls, messages, and emails. Among all channels, messaging is becoming increasingly popular due to its directness, ease, and comfort. However, when discussing about their communication channels, many businesses have a dilemma regarding chat vs. SMS.

Making Work More Fun and Tips for Employee Retention Strategies

Your team is your greatest asset; without them, you cannot be where you are today. Your team should be happy and always satisfied in their position. However, keeping your staff around and making them happy takes a lot of effort. You should have an effective employee retention program to reduce turnover and attract top talent.

An Overview on Synchronous Communication and Tools To Use It Effectively

These days, communication with peers and coworkers is a top need, and many software companies are available to help businesses interact efficiently. Although there are various options available, if you know which tools are the best fit for your business, you can ensure that you are getting the most out of your money and time. Let’s dig deep into how employees in 2023 will communicate with each other online and what tools they may need for synchronous communication.

Chat banking: 6 benefits & 2 challenges

Customers expect quick financial services from their banks as conveniently as possible. A recent Deloitte research points out this trend as banks try to distinguish themselves from their competitors by offering better customer service and enhancing customer experience. Leveraging fintech solutions and digital transformation, many traditional financial organizations are increasingly adopting chat banking, one of the recent addition to the banking industry glossary.

6 Easy Strategies and Tools for Effective Team Communication

I’m sure you’ve heard this before: teamwork makes the dream work. Doesn’t it have a subtle yet beautiful feel to it? As much as I like the tone of it, it’s also true. Good teamwork goes a long way for companies to achieve high levels of creativity, productivity, and engagement. But wait, what really makes teamwork come in play effectively? As I hear some drums roll in the background…it’s definitely effective team communication!