Financial Services is undergoing a major digital transformation. Technological advances are changing the very core of the business - making transactions and related processes automated. With automated and digitalized services, banks and other financial organizations are looking for effective ways to retain old and attract new customers. Research suggests that FinServ organizations will be able to differentiate themselves from others with the quality of customer service.

Technological advancement is growing exponentially. Every day, there is something new that helps businesses reach their potential, and opens up many new opportunities for them. Innovative solutions play a positive role in creating new jobs and motivate employees to develop their skills. It’s no secret that improving skills and developing them helps professionals move up the career ladder. Sharpened skills add value to employees and make them desirable candidates for positions.

Providing efficient chat options to developers can help optimize workflow and increase your business’s return on investment (ROI). Developers must stay aligned with their team when working on a project. Connecting them via a chat platform is the easiest way to do this. With the help of an adequate chat app, you can achieve project-based communication within your teams.

For developers, collaboration goes beyond instant messaging apps or project management tools. Information gaps between departments, personnel, and operations support may exist, especially when developers have a big workload or are working on a complex code or project. A newer collaboration model can help developers streamline their work and eliminate information silos that delay decision-making. A level up from older tools, ChatOps is also known as ‘conversation-driven collaboration’.

Financial services are an industry in transition. Digitization touches almost every aspect of business, and the impact of digital technologies will only increase in the upcoming years. With changes in technology, the very core of finance - like transactions and related processes - is changing. This impacts other areas of business, too. Customers are expecting better digital services, meaning that the way teams collaborate also needs to transform and digitize.

As a product manager, have you ever had to say no to improving your app’s notifications because of how complex the project seemed? If yes, you’re not alone. At Courier, we frequently see product teams deciding not to work on notifications. And PMs aren’t making that decision because a good notification experience is not important for their SaaS product or service — quite the opposite.

Undoubtedly, there is exponential growth in the software-as-a-service (SaaS) industry. This prolific growth has been accelerated by the global pandemic in the last two years. According to a Gartner report, the SaaS industry has grown its revenue from $120.69 billion to $171.92 billion in just two years. This translates to a 40% growth recorded between 2020 and 2022.

Building a creative, memorable brand may be more important than filing corporate paperwork and leasing office space. Without a highly recognizable identity that includes a narrative, an eye-catching logo, and a secure place in the culture, a business’s life expectancy may be shorter than people anticipate.

“It is the long history of humankind that those who learned to collaborate and improvise most effectively have prevailed.” – Charles Darwin; English Naturalist. Emerging economies and the power of the internet are unlocking numerous investment opportunities for entrepreneurs. They can learn about international market conditions and draft a business expansion plan accordingly. However, commencing a business and growing it overseas are two discrete things.

Introducing a surface that boosts team productivity by turbocharging Slack and Salesforce Customer 360’s value.

Collaboration is the staple of modern workplaces. Teams used to communicate with e-mails, but the hassle of finding and keeping track of information made them move to chat-based apps. Team chat apps made it possible to connect the whole team in a single place. But, collaboration doesn't stop with the team members; it extends to clients, tools, and bots, which are required by teams to work effectively and stay on track with goals.

Since remote work has become the new normal, companies have been on the hunt for the best tools to make operations more efficient. As a result, tracking the progress of different projects becomes even more critical while working remotely. Unfortunately, it’s not possible to personally keep track of what your team is working on every second of the day. One quick Google search, and you’ll learn that Asana and Jira are at the top of every list of project management tools available in the market.

T-Mobile, Expedia Group, Xero and Slalom are saving time, finding efficiencies and strengthening relationships with huddles.

In a digital-first world, organizations use a wide range of secure communication channels such as chat, email, phone, and video calls. In an enterprise, team members share sensitive information internally and with clients. Is your communication platform reliable at all times, with zero vulnerabilities? Your enterprise and customer data may be compromised if your platform doesn't guarantee these features. So, how does security for communication work on an enterprise level?

Let's first analyze its core before learning why the Defense forces must use on-premise models. Services for collaboration in the defense industry are far more significant than those in any other industry, including banking. Because they impact the country's security, the lives of the soldiers, and other important aspects, they perform a very efficient role, are intelligent, and unquestionably must be more secure than others.

The month of July 2022 was one of Rocket.Chat's busiest. We shipped Matrix Federation, new Video Conference Call Manager, and much more! There’s no slowing down. For August, we have some exciting features under our belt that will enhance user experience and give you more security options to fortify your business from threats. In 5.1, we have given our homepage a new look and revamped a few product user interfaces to make it more intuitive and easy to navigate.

Newer, AI-powered voice technologies are transforming the Internet of Things industry. These new voice technologies and voice generators give IoT devices natural and responsive interactions with human users. They also reduce the need for screen interfaces and improve security by making it harder for hackers to break into devices. You might have seen negative user experiences with early IoT devices. They were partly due to clunky controllers and screens that were tedious to use.

Effective communication at the workplace is crucial for every kind of business but it becomes even more critical when the company employs shift workers. Typically, companies that use shiftwork split the shifts into three different eight-hour shifts within a twenty-four-hour period. Therefore, different people will work at different times, which applies to workers, supervisors, managers, and others; like those who work in human resources.

Your product’s notification experience can make or break how your users perceive your application. That’s why getting the notification experience right should be at the forefront of product managers’ minds. But what, exactly, is a great notification experience for a mobile or web app? Here at Courier, we often hear this question from product managers.

Brainstorming is one aspect of team collaboration that can feel particularly daunting if you aren’t guided well on how to conduct it efficiently. Picture it for yourself. Imagine sitting at a conference table and having to come up with brainstorming session ideas from scratch without knowing the first thing about it. Every input or critique from an otherwise well-intentioned peer or a colleague can quickly start to feel like a scathing remark.

First wave of Slack Partner Industry Solutions will support customers in Financial Services, Manufacturing, Communications, Retail, Media and Tech.

The healthcare sector is undergoing a significant digital transformation. Patients increasingly gravitate toward healthcare providers who provide digital capabilities such as self-scheduling, in-app reminders, and, most importantly, secure patient messaging. Furthermore, digital healthcare innovations allow for intense medical and non-medical staff collaboration within and across organizations.

Every multi-national company today was once a startup and to be a successful company, there are some business tools for startups. Due to the rising cost of everything, startups and SaaS companies want to minimize their costs to have enough capital to run their business further. One of the most difficult part or aspects of starting a business is finding time to devote to it. Several people have found success without dedicating a substantial amount of time to their businesses.

Productivity is vital in any workplace - it drives a company or organization towards success. A productive workflow can be achieved by following simple tips that help create an efficient working environment and team. Great things can happen when everyone is on the same page and working together efficiently. But what happens when your team's workflow starts to drag? Here are ten tips to help you get your team back on track and boost productivity.

Or, how we’re destroying users’ trust, and how to get it back. Check out the first post in this series as well: Building a Great UX Outside of Your App. There is a direct connection between all the unnecessary notifications you get on your phone and the sub-prime financial crisis of 2008. The connection is human behavior in a large and anonymous marketplace where bad behavior is rarely punished.

To be successful in business, it's important to have a great communication strategy. But what does that give small business projects? This blog post will discuss the best ways to communicate with your customers in 2022. We'll also present practical tips on creating a communication strategy that works for your business. Use these tips to build better relationships with your customers and increase profits!

Coming soon to a mobile device near you, the redesigned layout brings big changes to your Element app. With a focus on improving our users' workflows, we’ve ensured the app is cleaner, easier to browse, and faster to navigate, while keeping all the Element goodness! Over the last few weeks and months our mobile teams have been working hard researching, designing and building a new home page for both iOS and Android Element apps.

Secure collaboration isn't just limited to board meetings at the workplace. Given the increase in remote work, there's been a boost in the number of tools that make online collaboration possible and productive - and effective collaboration sets successful teams apart from those that are not.

Collaboration platforms make team collaboration easy for modern workplaces, remote and otherwise. As they say, two heads are better than one! Different collaboration tools are curated to make different tasks easier and increase productivity. In addition to helping teams achieve common goals, they also help to track changes and updates. This article gives you an overview of collaboration platforms in several categories.

Today’s top companies are embracing a more flexible and productive way of working by uniting their teams and tools in one place.

Hybrid work has become commonplace in the aftermath of the Covid-19 pandemic. Teams who once had a fine-tuned rhythm for managing projects were suddenly forced to learn how to work together from miles apart. Although communication tools have made remote work much more efficient, it hasn’t been without its hiccups.

The title asks whether it can chat and call on a cruise ship. No cell towers on the ocean floor are large enough to handle cruise ships. You can use the maritime provider's network when cruising and chat on cruise ships or call on cruise ships while onboard. However, this is an expensive option that most cruisers choose to forgo. There was a time when humankind successfully coexisted without communication, namely without messages, calls, etc.

Recently I had a chance to talk to DevOps Minneapolis about the true nature of user experience. The audience found this information to be particularly interesting, so I thought it would be helpful to share it with a wider audience. This post will be the first in a series of three posts that will discuss user experience beyond your app’s UI and how you can optimize it. So where is your user experience? More generally, where does your application happen?

Communication within the workplace isn't just board meetings anymore. It extends to conference calls, virtual meetings, and discussion threads. Teams today need the right platform for seamless business communication compared to slower alternatives such as email. Introduced in 2013, Slack provided a solution for workforces across the globe. It offered real-time communication, adding and editing files, and tagging co-workers in work threads and discussions.

Follow along with the video tutorial: We are launching our first hackathon next week, and giving away over $1K in prizes! Join us in building a cool project and winning any of the following prizes 🏆 Additionally, everyone who submits a project successfully integrating the Courier API will receive a $20 Amazon gift card! Not sure where to start? In this tutorial, we will be building a Node.js app that sends multi-channel notifications in morse code.

We have seen tools like Zoom and Webex soar in popularity in the past few years. As more and more people work from home, it is only natural that we need to have the best software to assist with this. However, the key is figuring out which tool will be best for your business based on the sort of meetings you will be holding and the features you require.