Teams | Collaboration | Customer Service | Project Management

December 2021

How to Thrive as a Remote Business?

During the pandemic many of us have become familiar with the concept of home working, but it’s few of us that work in roles that are designed to be remote. Businesses have had to adapt to this new reality where digital tools have replaced the meeting room, and while some still hold on to the idea of the traditional office space, others are leaving it all behind – especially new companies. This model of working has many perks.

2021: It's been a busy year for Element!

Things never feel like they’re moving fast enough when you’re looking from the inside. But from time to time it’s worth stepping back and looking at the progress - and the end of year is perfect for that. So sit back by the fire, have a cup of mulled wine or hot chocolate (don’t forget the marshmallows!) and let’s dive in!

Use the Events API to create a dynamic App Home | Tasks App | Slack Platform

Make home feel welcoming by customizing the content for each user with help of the Slack Events API Follow along as Slack Developer Advocate Sandra Illi Villarreal shows you how we customize the App Home in Tasks App to give users their own place to view tasks.

Why Zulip will stand the test of time

Quill, a team chat company with $16 million in venture capital funding, was acquired by Twitter and shut down their product last week. Users were given a mere four days to export their data prior to deletion; direct messages and private channels could not be exported at all. Our sympathies go out to Quill users, whose needs were given so little consideration in this deal.

The Developer's Guide to Building Notification Systems: Observability and Analytics

At your CTO’s request, you recently started researching how to go about revamping or building your product’s notification system. You realized the complexity of this project around the same time as you discovered that there’s not a lot of information online on how to do it. Companies like LinkedIn, Uber, and Slack have large teams working just on notifications, but smaller companies like yours don’t have that luxury.

Introducing "Unblocking Workflows: The Guide to Developer Productivity in 2022"

As we head into a new year, software organizations are making plans, setting team goals, and revisiting their roadmaps for 2022. But for many teams, the tools, processes, and practices they rely on to collaborate continually fall short — and in some cases, are blocking them from shipping high quality code as quickly as they need to.

What's new with Rocket.Chat in November

We are happy to share that Rocket.Chat 4.2.0 is out. 🚀 This version brings many new features and improvements to give our clients more data control and provide a better omnichannel experience. Let's see what's new with Team Collaboration, Omnichannel, and Marketplace. Please visit the official release notes for the whole list of improvements and bug fixes.

Meesho solves customer issues in hours, not days with Slack

Since April 2021, Slack has had a positive impact on every team at Meesho, empowering them to integrate both new and existing tools and to connect through Slack. Even while they work from home, teams can build the best possible experience for their sellers, from collaborating on feedback-driven products to solving incidents more quickly. “With Slack, everything happens in one channel, and what used to take a couple of days is now resolved in a matter of hours.”