We recently had the opportunity to speak to a student audience at Serverless Days and came up with some insights that we felt were worth sharing with a wider audience. Please take a look and let us know your thoughts @trycourier. Serverless architecture is relatively new, yet many startup developers prefer building their foundation on a Serverless framework. But what's with the hype?
Over the past few months, thousands of people have been using the Spaces beta to better organise conversations. To recap, Spaces rethink grouping rooms and people, fundamentally improving Element & Matrix to better group conversations instead of viewing all rooms all of the time. They come in three main flavours: Today, we’re incredibly excited to announce that Spaces are officially out of beta!
There is a Cambrian explosion currently underway in the collaboration tools space. The exponential rise in remote working as a result of naturally evolving workplaces and aided by the recent pandemic has created an opportunity for lots of different collaboration tools to take center stage. As our collaboration tools improve, work that would have been nearly impossible to do remotely is becoming more and more common.
By using huddles, split view and Atlas, service teams can deliver faster, seamless customer support.
Building a digital headquarters that enables more flexible, inclusive and productive ways of working.
We’re excited to announce the launch of Rocket.Chat’s new Facebook Messenger App, built to improve customer service efficiency on the go-to messaging app for over 1.3 billion worldwide users. The 2.0 version of the app is a more robust integration with new features that the 1.0 version didn’t offer, such as message automation and customization. This will enable Rocket.Chat users to streamline their customer service efforts while building an exceptional customer experience.
Mattermost v5.39 is generally available today and includes multiple bug fixes for increased stability (see changelog for more details).
Team communication is one of the most fundamental aspects of collaboration. Communication in teams is more than just efficient work. It allows everyone on the team to be educated on any topic that may affect their work. Moreover, it develops trust, builds camaraderie among the team members, boosts morale, and helps employees stay engaged in the workplace.
Ultimate data security is the goal of many companies today. One of the most important goals of IT departments is to keep data secure at all times. However, with advancements in technology, data security is becoming more complex. ⚿ Follow this article to find out why it’s crucial to ensure data security in your organization – and how you can do that. Before you start, get our list of most important features to look for in a secure business communication platform.
Many companies want cross-functional collaboration between their teams. It has multiple beneficial outcomes for the organization, both quality and profit-wise. However, cross-functional collaboration requires clear guidance, good communication, and several other aspects. Despite their many benefits, cross-functional teams are often dysfunctional and fail to deliver high-quality results.
How to Set Up Multi-Channel Notifications in Your AWS Stack In this article, we’ll walk through an example architecture for building your own notification service with AWS, and show you how to implement it in Node.js. We’ll also discuss a few considerations related to using AWS services for notifications. Let’s dive in!
WhatsApp usage within the workplace is bad for all sorts of reasons, yet we all know it’s endemic. The solution is to introduce an enterprise-grade alternative, like Element. But weaning people off their WhatsApp habit is hard; for many frontline workers and contractors it’s become the default, and it’s often an off-the-record comms shortcut for senior management.
Communication is important in any successful business, but it is highly important in defense when it comes to pursuing each day-to-day operation, duty, and obligation, every piece of data helps to keep the activities running smoothly. Any flaws or errors can obstruct the defense collaboration jeopardizing the entire situation, costing lives, and sabotaging national security.
Rocket.Chat 3.18.0 is here with many new exciting features and improvements. In this post, we’ve listed the major updates about Team Collaboration, Omnichannel & Marketplace – check them out below!
