Notifications are good for user experience. There, I said it. The word “notification” might conjure images of annoying interruptions for your users, but it should also remind them of moments where they were quietly guided to a more desirable experience. Notifications can guide users through key setup steps in onboarding, reward a positive interaction, and encourage exploration.

Secure messaging apps have always been highly valued among their consumers – but the security ladder keeps going higher and higher. The technology is advancing at a high speed, and organizations are trying to ensure the strictest security standards for messaging apps their employees use. Namely, ever since the abrupt switch to a remote work environment in 2020, companies are seeing a rise in cybersecurity breaches.

In December 2020, we blogged about security issues in Go’s encoding/xml with critical impact on several Go-based SAML implementations. Coordinating the disclosure around those issues was no small feat; we spent months emailing the Go security team, reviewing code, testing and retesting exploits, coming up with workarounds, implementing a validation library, and finally reaching out to SAML library maintainers and 20 different companies downstream.

The world has truly woken up to the age of decentralised communication. The US congress is releasing the ACCESS Act bill to enforce interoperability and data portability between platforms; the EU is pushing forwards with the Digital Markets Act for the same - and the German national healthcare system has published its plan to standardise 150,000 healthcare organisations on Matrix.

Zulip for Education is a new open source team chat product used at university departments around the world, including MIT, University of California San Diego and Technical University of Munich, Germany.

Efficient team communication is the prerequisite for collaboration, which in turn ensures high productivity and innovative thinking. In other words, team communication is at the core of a competitive business. However, the way teams communicate has profoundly changed. Long gone are the days of casual office talks and counting on everyone to be on-site every day 9 to 5.

Together, Salesforce and Slack are creating the digital HQ for success from anywhere

Business leaders from Auto Trader UK, Sendle and FREE NOW share how asynchronous working in Slack helps their teams work faster and more efficiently.

Mattermost’s Kubernetes Operator spins up and manages Mattermost instances running on Kubernetes based on a ClusterInstallation Custom Resource (CR). Mattermost Operator 1.0 has evolved a lot since its release, along with the ClusterInstallation CR in the v1alpha version. As time went by — as with any software — the Operator gained more features, configuration options, functionalities, and technical debt.

Heroku is a wonderful cloud platform that allows developers to provision and operate applications. It enables the kind of fast feedback loop that developers crave. There is a heavy layer of abstraction when using Heroku to run applications, but it’s a valid tradeoff considering its ability to bootstrap projects. In this article, we will provide the steps you need to take in order to get Mattermost running on the Heroku Cloud Platform.

Nowadays, it seems like everybody is talking about hybrid work. Companies are redesigning their work policies and contemplating the best ways to combine advantages of coming to the office and working from home. Ever since the pandemic abruptly entered our work lives, organizations realized that it’s possible to have employees working remotely. The hype around hybrid working models is real. However, not everybody is convinced that it is a good way forward.

We’ve heard your feedback, and are excited to announce that users of Mattermost Cloud and Mattermost Self-Managed v5.37 or later can now get early access to Collapsed Reply Threads in beta! This feature has been a top priority for our team and is the most voted feature request on our idea forum. Given this is an early access beta, we highly encourage Admins and users interested in enabling the feature to review our documentation and known issues.

Messaging apps have the highest customer satisfaction rating of any support channel and their usage has skyrocketed. In fact, the volume of support tickets over WhatsApp alone jumped 101 percent in 2020, according to our 2021 Customer Experience Trends Report. Customers want to interact with companies over the same channels they use with friends and family. And businesses are following suit: 53 percent of companies that launched a new channel in 2020 added messaging.

Mattermost v5.37 is generally available today and is an Extended Support Release with a nine-month support life cycle. This release includes the following new features.

Getting noticed on Product Hunt is a start-up founder's dream, but it’s not an easy task. There’s only one chance at listing a specific domain, so it can’t be a short sighted attempt. The internet is a web of communication, and depending on how it is used, teams can effectively notify their communities about their Product Hunt launch.

There is no doubt that effective communication is the backbone of any successful organization. For effective delivery, you must ensure that your employees have a smooth and effective way of communicating with each other. That will help allow your company to work efficiently and provide quality service to your customers. Although there are many ways employees can communicate internally, organizing a one on one meeting is a great way to collaborate.

Digital workplaces are no longer a thing of the future. Although many companies were already on the track to go digital, pandemic has accelerated this process. In 2020, Gartner’s research revealed that 82% of company leaders planned to incorporate remote work into their policies well after the pandemic. However, switching to completely remote or hybrid workplaces has a prerequisite: building and maintaining strong digital workplaces.

Accomplish a little more each day by customising Slack to reflect your own way of working.

When I Googled “what is GraphQL” to learn more about the network protocols, all I saw was a comparison between REST and GraphQL. Most of the conclusions said, “use GraphQL.” It felt very binary (and trendy, for that matter), which is a problem because each product and use-case is unique. The fact is, whatever is newest and shiniest gets recommended more loudly. But you have to weigh the trade-offs and come up with a solution that is best for your situation.

According to Global Workplace Analytics, the number of people who work from home has grown by more than 173% since 2005. There are now over five million remote employees in the U.S. The emergence of the coronavirus pandemic prompted stay-at-home orders, and work-related tasks have become challenging for those who struggle with managing remote teams. Some employees find it hard to create a work-life balance now that they work from home.

Darwin once said that we do not adapt, but perish. This has never been more true than it is today. Digital marketing platforms have become incredibly influential. We all need to be extremely flexible and agile if we want to keep up with the current marketing landscape. With the pandemic, the world has started to move into the digital space. Covid transformed technologies, behaviours, and work life.

As a product engineer, you likely understand the value of incorporating notifications functionality into your Minimum Viable Product (MVP). Here's what you can accomplish by building notifications: Drive engagement. Notifications inform customers that there’s something going on in your application that’s worthy of their attention. Timely notifying your audience about valuable content or interactions with other users is great for building trust and engagement.