Teams | Collaboration | Customer Service | Project Management

October 2020

Courier Live: Trick-or-Treating From a Distance Using Slack

Aydrian and Nate use Slack buttons to create a socially distance alternative to traditional Trick-or-Treating using Courier. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

Mattermost Omnibus is now generally available for faster, simpler Mattermost installation and deployment

A little over 2 months ago, we announced Mattermost Omnibus (beta). Mattermost Omnibus is a new, time-saving approach to installing Mattermost. Since then, we’ve done a massive amount of testing, listened to your feedback, and added new features and options. Today, I’m excited to share some big news. The project is officially graduating from Beta status and is ready for any single-server deployments for use as test, dev and/or production Mattermost servers.

What is Air Gap Defence Technology? Why Is It an Effective Defense Against cyberattacks

Given how ransomware attacks continue to hit the headlines, many businesses and cybersecurity experts are placing bets on air-gapped networks. Advanced technology that offers tough defense against cyberattacks is the need-of-the-hour since data theft is becoming one of the major business issues. Once an intruder finds a way into your organization's sensitive data, your businesses can weeks or even months to recover because all networked data is infected and encrypted, making it useless.

Team collaboration made simple: how to save 30% of your time by eliminating email in your company

The global pandemic caused by covid-19 has highlighted several weaknesses that most companies had been avoiding for some time. From a management point of view, this scenario brought two lessons that are key for companies from now on: the first one is that the future is remote and the second one is that the secret of efficient team management is organized team collaboration.

Courier Live: Sending Interactive Emails Built With Parcel

Avi Goldman, founder of Parcel, joins Aydrian to talk about interactive email. Together they create an interactive welcome email to send using Courier. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API. Parcel: The code editor built for email development.

Getting started with Zulip on DigitalOcean

As an open source project, Zulip is committed to making it convenient for every organization to use Zulip. For those who cannot maintain their own server, we offer the convenient Zulip Cloud SaaS service. For organizations concerned about privacy, data control, and compliance, we do everything we can to make self-hosting Zulip convenient and painless.

Rounding out 2020: Mattermost Community Events

Over the course of 2020, Community events have changed. We’ve seen sweeping changes in everything from the way people get together online, to the way they interact, to the platforms they use to meet. Mattermost is a Community-driven company, and as such we continue to try to work and interact with our Community as much as we possibly can.

How to improve customer relationship by using an omnichannel platform

Strengthening relationships, creating online connections, and improving digital customer relationships have never been this essential. The year 2020 brought many uncertainties, but there is no doubt that efficient online communication helps to maintain good relationships between companies and customers in times like these.

GitHub Plugin 2.0 release

We’re excited to announce the release of GitHub Plugin version 2.0, which adds some new features that increase productivity and reduce the need to context switch between Mattermost and GitHub. As usual, our open source community members have played a key role in developing all of these features and I’d like to say “Thank You!” for their help. Our GitHub plugin is one of the most popular integrations on Mattermost and we use it every day as part of our development process.

'Let's jump on quickly' with Teamwork Chat video calls

Sometimes it can be difficult to get your point across over chat messages. Discussions can go around in circles, and decision making can take much longer than it should. For times like these, you just need to jump on a video call to iron out issues, make quick decisions, or just see a friendly face — especially in this new age of remote work. Now, Teamwork Chat can make that happen with our latest feature, Video Calls.

Courier Live: Exploring the Brand New Courier Lists API Using Postman

Arlemi Turpault from Postman joins Aydrian and shows him how to use Postman to explore the Courier API. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

Why one of the most important cybersecurity firms in the USA chose Rocket.Chat

When a communication platform is tough enough and flexible enough for innovation, the possibilities are limitless. Learn why one of the most well-known cybersecurity providers from the US chose Rocket.Chat as their main secure communication platform.

Using Mattermost Operator for Kubernetes to deploy our Community server

One of the key benefits of using Kubernetes is that it’s very flexible and fault tolerant. However, that also means that it has quite a lot of complexity to deal with. A well-built operator abstracts that complexity away and helps manage updates and upgrades seamlessly. The Mattermost Kubernetes operator is basically like having a Mattermost Cloud Engineer running inside your Kubernetes cluster managing Mattermost for you.

How to Combine Security & Productivity in a Collaboration Solution

This webinar aims to clarify some common questions regarding Security in Communication Tools as well to discuss and give examples of Rocket.Chat use cases that we're able to foster productivity in a secure environment. // Overview of Security Technologies //The importance of Secure Messaging //How to Securely Collaborate Digitally //How Integrations can boost Performance //Best practices for Data Control

Tips and tricks to increase productivity in Mattermost

Our customers are always looking for ways to work faster and more effectively inside Mattermost. As a remote-first company, we spend most of our time collaborating inside Mattermost, and we’d like to think we’ve learned a thing or two about how to use Mattermost productively over the years. Here are some of our favorite tips and tricks for getting things done on Mattermost. We hope these examples help your team achieve similar productivity gains.

Rocket.Chat's Brand Refresh: All You Need To Know

Since our product conception, it has undergone a massive evolution. Rocket.Chat went beyond the messaging world, becoming a truly versatile platform able to support the entire customer relationship experience and cross-company communications, considered by Capterra’s users one of the best remote work platforms in 2020. Having evolved into such a comprehensive platform, renewing our brand seemed the next logical step to reflect our values better.

Courier Live: Sending Notifications via Microsoft Teams

Aydrian and Tony update an existing notification to support Microsoft Teams and work on creating a bot that can be used with Courier. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

Courier Live: First Look at Notifying Multiple Recipients using Lists

Danny from Courier Engineering joins Aydrian and take a look at the new Courier Lists feature that allow you to send notifications to multiple recipients with a single API call. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

Developer Sneak Peek | Folded reply threads

Folded reply threads are one of our most-requested features at Mattermost. In this Developer Sneak Peek, Caleb Roseland shares an update of how we're kicking off our overhaul of reply threads. Want to learn more? Join the Mattermost Community to ask questions, share feedback and connect with other Mattermost users.

Courier Live: Building a Low Code Conference Application with Twilio and Typeform

Lizze Siegle from Twilio joins Aydrian for a special Twilio SIGNAL Conf edition of Courier Live. They walk through a low code conference app. Click "Show More" to jump to key moments in the video. Built using Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

Basecamp Pricing: What You Need to Know and How to Pay Less

Basecamp is one of the oldest project management platforms out there, founded in 1999 — which makes it only a year younger than PayPal. Since then, it has grown to become a top competitor in the space, with over three million users to date. The Chicagoan company has gone through multiple Basecamp pricing systems over the past two decades.

How open source solutions help the U.S. Air Force accelerate software development and modernize collaboration

The pressure to ship quickly is greater than ever before. But for many organizations, including the U.S. Air Force, security and compliance concerns severely limit their ability to quickly adopt and integrate new technologies, putting teams at risk of being locked into approved vendors and missing out on critical innovations. In order break the cycle of slow-moving development, Platform One, the U.S.

Jira + Slack Integration: App Home - Demo Den October

David Michelson, a Product Manager on the Atlassian Slack integrations team, gives an overview of the Jira + Slack integration’s new App Home feature, where you can find and work on your most important Jira issues right in Slack. Check out this demo to learn how you can minimize switching between Slack and Jira throughout your day. Thanks for watching and don't forget to subscribe to our channel!

We've Tried Slack vs Flock For 2 Weeks. Here's Our Team's Feedback

With the coronavirus pandemic not going away any time soon, a lot of businesses are looking for a way to communicate in a remote setting. However, there seems to be a vast array of apps to choose from and finding the best one can be a bit of a challenge. When building Chanty – our own team chat app for communication and collaboration – we’ve had the opportunity to test quite a few team chat apps.