Teams | Collaboration | Customer Service | Project Management

February 2020

iOS Critical Alerts

A new version of our iPhone/iPad app is available today that adds support for Apple's Critial Alerts. Added in iOS 12, Critical Alerts are special notifications that can bypass the device's mute switch and Do Not Disturb settings to generate audible alerts in emergency situations. This functionality is only available to applications that have applied to and been approved by Apple.

On Hermes and Mattermost

With the upgrade to React Native 61 came the prospect of substantially improving performance of our Android app. How? Through the use of Hermes, Facebook’s new JavaScript engine. To say that we were excited is an understatement. And with that excitement came curiosity: How is this new JavaScript engine achieving performance boosts?

Correlation vs Causation: Definition, Examples, and why the difference matters

Distinguishing correlation from causation is one of the most frequent mistakes made in reasoning. These two words appear deceptively similar but identifying the difference between both can either make or break the process of creating a high-value product for your customers. Let’s dive right in as I review correlation vs causation psychology and describe the main differences between these two common terms.

Microsoft Teams vs. Slack: Battle of the Collaboration Powerhouses

Image Source Before we go on to what features distinguish Teams from Slack and which collaboration hub you should use for your business’ internal/external communications, consider this: Microsoft is a Behemoth. Slack Technologies — Not so much. Though Microsoft Teams is the new kid on the block, things are already looking like David and Goliath between the two. Why? Because Microsoft Teams already has around 20 million daily active users whereas Slack has only 12 million.

Migrating to Slack? Discover why Rocket.Chat could be your best option

Let’s check some criteria to help you choose the right solution! For sure the first main impact will be in pricing since Slack is more expensive than HipChat. For the video conference feature, for example, the former could roughly charge $8 per user on a monthly basis plan (includes this feature) while Hipchat´s users would be charged $2 By contrast, this solution costs our Rocket.Chat clients $3 per person per month.The great news?

13 Free & Paid File Sharing Sites like Dropbox, Google Drive, One Drive

Storage Almost Full! ‘To Ensure normal use, please delete files to free up internal storage space.’ I am sure you receive a ‘storage full’ warning once in a while unless your device is equipped with a cloud file-sharing system. Receiving these storage warnings can be frustrating, especially when you’ve important files that you cannot risk losing. That’s where File Sharing Sites come into the picture.

Slack Integration with OneDesk

Slack is a cloud-based instant messaging platform that replaces internal communication overhead, such as emails, through chat rooms (known as channels). Each message is organized by topic, department, projects, private groups, and more into these channels enabling users to respond according to their priority. What makes Slack unique is that it promotes one-on-one team collaboration and that allows the user to resolve a problem right away, eliminating unanswered emails and high response times.

Slack's Free Vs Paid Plans - Is it worth paying for Slack ?

“You can use the free version of Slack for as long as you like and there’s no limit to the number of members who can be invited.” That’s what Slack’s pricing page reads once you get started. In all their PRs and advertisements', Slack has time and again claimed that their free tier offers an unlimited number of users. In short, Slack unapologetically mentions that there is no limit. You can add ‘as many people’ as you want to. But is it really true?

Go: Idiomatic error handling

Go is an extremely opinionated programming language. import something in a file that’s not used? It won’t compile, and there’s no flag to override. While there are workarounds, the end result remains the same: Go files are never cluttered by unused imports. This is true for all Go code everywhere, making every Go project more accessible. Not all Go opinions are enforced by the compiler.