Teams | Collaboration | Customer Service | Project Management

June 2021

OneDesk - Customer Management

OneDesk lets you manage your customers through a CRM application. Modify the types of customers, their details, add custom fields and group them by their organizations to suit your workflow. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

QuickBooks Integration App

Did you know that you can synchronize data between QuickBooks and Bitrix24? QuickBooks Integration App will help you with that. If company and contact details or invoices are modified in QuickBooks, the app will automatically implement changes in Bitrix24. All changes in Bitrix24 company and contact details will be automatically synchronized with QuickBooks.

FreshBooks Integration App

For experienced FreshBooks users or those looking to empower Bitrix24 with FreshBooks' accounting capabilities, this handy FreshBooks integration app is available. You can synchronize your data between FreshBooks and Bitrix24. After the initial synchronization is complete, you get your Freshbooks clients and invoices in Bitrix24 CRM. New clients and invoices created in Freshbooks will be synced with your Bitrix24 account automatically.

Taking Your Business Online with CRM Store

You probably don’t need another Internet article telling you how you should take your business online and engage in e-commerce as soon as possible. This topic’s been running rampant recently - and there’s nothing wrong with all these articles, really. E-commerce is on the rise, there’s hardly any doubt about that.

Bitrix24.Documents and the Perils of Online Collaboration

We’ve all been there. Every time you and several other people have to work on a document together, you end up sending attachments back and forth, creating multiple versions so that no one knows which of them is final, and basically overcomplicating what should’ve been an easy thing to do. Is there a way out? Of course, there is - and we’re going to talk about it right here in this article.