Teams | Collaboration | Customer Service | Project Management

April 2021

You can now get Freshworks products in AWS Marketplace

What do you get when you combine the power of superior customer and employee engagement software with the world’s largest cloud platform? Yes, you got it right: more choice for millions of businesses small and large to buy modern, agile cloud solutions that delight customers and employees. With the added availability of Freshworks products via AWS Marketplace’s curated digital catalog, customers can now easily find, test, buy, and deploy Freshworks solutions with simplified controls.

Work Anywhere: CloudReady and Service Watch

If you haven’t signed up for our upcoming April 21 Work Anywhere Webinar with Exoprise and Forrester, now is a good time. The webinar highlights the challenges that businesses face today due to Covid disruption and innovative solutions to mitigate these challenges. Millions of Americans now work from the comfort of their home using Microsoft 365, Teams, Zoom, and other critical SaaS application services for their daily activities.

SaaS cloud services monitoring solution Exoprise CloudReady

One of my earliest memories of the cloud is when it dawned on me that I was no longer in control. I'd spent the last 10 years managing on-premises infrastructure, and if something went wrong, I was pretty confident in our ability to fix things. After moving tens of thousands of mailboxes to the new Exchange Online service, then part of a service called Live@EDU, I experienced an outage where there was nothing I could do except wait for someone else to help.