Teams | Collaboration | Customer Service | Project Management

April 2021

Understanding enterprise chatbots: Why and how to use them for support

For busy customer service teams, every minute counts. So being able to save over 240 hours a month would count for a lot. And that’s exactly how much time customer service teams handling 20,000 support requests a month can save by using chatbots, according to Zendesk’s user data.

AI Customer Service Case Study - Featuring Megabus

An interview with the customer service team at Megabus. This video will cover what they learned when incorporating Netomi's artificial intelligence to their customer support operations. Discover how the customer service team automates their most redundant support tickets at an extremely accurate rate.

How to build Digital Assistant in 10 Mins

Learn how to create a intelligent Digital Assistant with workflow automation capabilities in less than 30 minutes "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a enduser chatbot for workplace support

Offboard employee using chatbot in 10 minutes

Revoke access for an inactive employee? Use Workativ Assistant to deactivate/remove user from different organizational apps "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a live scenario of employee offboarding in MS Teams using Workativ Chatbot

Onboard employee using chatbot in 10 minutes

Hazzle free onboarding of employee on different organizational apps using Workativ Assistant "We take you through Workativ Assistant, a SaaS no-code platform that builds, automates and deploys conversational AI chatbots with workflow automation. In this video, we would cover Chatbot Builder, Workflow Builder and Chatbot integration functionalities along with a live scenario of employee onboarding in MS Teams using Workativ Chatbot